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*Sponsored* Why Lenders and Collection Agencies Are Turning to a Multichannel Strategy to Interact with Consumers

2024-04-09T08:15:34-07:00April 9, 2024|RMAI Blog|

A multichannel strategy enables collection agencies and lenders to cut costs, improve processes, and meet the diverse needs of consumers.

By Sourabh Gupta, Founder and CEO of Skit.ai

*Sponsored Blog Post*

Over the past two years, the accounts receivables industry has undergone a notable transformation, marked by a booming demand […]

Member Alert: Kentucky Enacts Comprehensive Consumer Data Privacy Law with GLBA Exemptions

2024-04-08T15:49:13-07:00April 8, 2024|Member Alerts|

On April 4, 2024, the Kentucky Consumer Data Protection Act was signed into law by Governor Beshear.  Kentucky is the fifteenth state to enact a comprehensive consumer data privacy law, following California, Virginia, Colorado, Utah, Connecticut,  Iowa, Indiana, Tennessee, Montana, Texas, Oregon,  Delaware,  New Jersey, and New Hampshire.  The Act will go into effect […]

Member Alert: New Hampshire Enacts Consumer Data Privacy Law with GLBA Exemptions

2024-03-11T08:41:39-07:00March 11, 2024|Member Alerts|

On March 6, Governor Sununu signed into law Senate Bill 255, making New Hampshire the fourteenth state to enact a comprehensive consumer data privacy law, following California, Virginia, Colorado, Utah, Connecticut,  Iowa, Indiana, Tennessee, Montana, Texas, Oregon,  Delaware, and New Jersey.  The law will go into effect January 1, 2025.

Applicability

The Act applies to persons […]

Leveraging Artificial Intelligence and Machine Learning to Strengthen Consumer Protection and Data Privacy

2024-01-26T07:34:57-08:00January 26, 2024|RMAI Blog|

While the current hot topics regarding artificial intelligence (AI) and machine learning focus on how these cutting-edge technologies can help streamline operations in the debt buying and debt collection space, an area worth emphasizing is how to be mindful of the data privacy implications of these tools, and also how they can also be used […]

Member Alert: RMAI Recommends Suspension of Communications to Consumers Affected

2023-11-13T13:07:14-08:00August 30, 2023|Member Alerts|

RMAI extends its thoughts of support to all of those affected by Hurricane and Tropical Storm Idalia. RMAI recommends all members temporarily suspend collection calls and communications to consumers in the portions of Florida and Georgia who are directly affected by this emergency.

To find out more about all disaster declarations, visit the FEMA website at https://www.fema.gov/disaster/declarations.

The

Member Alert: RMAI Recommends Suspension of Communications to Consumers Affected by Hawaii Wildfires

2023-11-13T13:07:13-08:00August 10, 2023|Member Alerts|

RMAI extends its thoughts of support to all of those affected by the wildfires on the islands of Maui and Hawaii which are part of the state of Hawaii. RMAI recommends all members temporarily suspend collection calls and communications to consumers on the island of Maui and those communities on the island of Hawaii that are directly affected […]

Member Alert: Oregon Enacts Comprehensive Consumer Data Privacy Act with “Information-Only” GLBA Exemption

2023-07-24T08:18:11-07:00July 21, 2023|Member Alerts|

On July 18, 2023, Governor Tina Kotek signed into law Senate Bill 619, making Oregon the eleventh state to enact a comprehensive consumer data privacy law, following California, Virginia, Colorado, Utah, Connecticut,  Iowa, Indiana, Tennessee, Montana, and Texas. The Act will go into effect July 1, 2024.

Applicability

The Act applies to any person that conducts […]

Member Alert: Texas Enacts Comprehensive Consumer Data Privacy Law with GLBA Exemptions

2023-06-20T13:35:58-07:00June 20, 2023|Member Alerts|

On June 18, 2023, Governor Greg Abbott signed into law House Bill 4, the Texas Data Privacy and Security Act.  This makes Texas the tenth state to enact a comprehensive consumer data privacy law, following California, Virginia, Colorado, Utah, Connecticut,  Iowa, Indiana, Tennessee, and Montana.  The Act will go into effect July 1, 2024, […]

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