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Member Alert: Nevada Debt Collection Guidance

April 3, 2020: Today, the Receivables Management Association International (RMAI) received a response from Deputy Commissioner Mary Young of the Nevada Department of Business & Industry regarding RMAI’s request for guidance on the Department’s March 20, 2020, notice to the collection industry.

Specifically, RMAI inquired whether the phrase “must cease collection efforts” applies to:

1) Receiving […]

2020-04-03T13:26:10-07:00April 3, 2020|Member Alerts|

Member Alert: Update to North Carolina’s March 27 Order Regarding Debt Collection Activity During the COVID-19 Emergency

April 2, 2020: On March 27, 2020, North Carolina issued an Order directing all collection agencies to comply with North Carolina General Statute 58-2-46. This is North Carolina’s State of Disaster statute and applies to a number of covered entities including collection agencies. The Order makes clear it applies to collection agencies licensed by […]

2020-04-02T13:40:10-07:00April 2, 2020|Member Alerts|

Member Alert: Illinois Declares New Rules for Collection Agencies During the COVID-19 Emergency

March 31, 2020: On the heels of declaring Illinois a disaster area due to the COVID-19 pandemic, on March 30, 2020, the Governor of Illinois issued Executive Order 202010 requiring all non-essential businesses and operations to cease all activities within the State.

A copy of the Order may be viewed here.

Illinois considers licensed debt collection […]

2020-03-31T11:40:33-07:00March 31, 2020|Member Alerts|

Member Alert: Massachusetts Issues Emergency Debt Collection Regulations

March 27, 2020: Effective immediately, pursuant to the Massachusetts’s Attorney General’s authority to issue regulations, the Attorney General’s Office (AGO) has declared it is an unfair or deceptive act or practice for any creditor, including a debt collector, to engage in debt collection activity, including phone calls during the COVID-19 state of emergency period.

The “State […]

2020-03-27T11:58:34-07:00March 27, 2020|Member Alerts|

Member Alert: Updated COVID-19 Guidance to RMAI Members

March 24, 2020: In response to the COVID-19 state of emergency, the Receivables Management Association International (RMAI) will issue updates periodically with guidance for our members. While the summary below includes some information we previously communicated on 3/17/20 and 3/20/20, we have also made a few updates to reflect information which has become available since […]

2020-03-27T11:51:59-07:00March 24, 2020|Member Alerts|

Member Alert: RMAI and the Credit and Collections Industry Introduce Hardship Provisions for Consumers After COVID-19

March 20, 2020: Since the National Emergency was called, RMAI leadership has been working non-stop to monitor state and federal guidance, provide advice and support for our members, and transition association operations to a remote work environment.

Today, RMAI along with several members issued the attached statement to several state governors. Please note the guidance […]

2020-03-27T11:45:21-07:00March 20, 2020|Member Alerts|

Member Alert: RMAI Issues COVID-19 Guidance

March 17, 2020: In response to the COVID-19 state of emergency declared at the federal level, the Receivables Management Association International (RMAI) is issuing the following announcements and guidance to its members:

1) Work from Home – Beginning on March 17th, RMAI staff will be operating remotely from home. Members are encouraged to continue normal communications […]

2020-03-27T11:37:43-07:00March 17, 2020|Member Alerts|