Today, Receivables Management Association International (RMAI) announced the release of a new infographic demonstrating the low number of complaints filed against Receivables Management Certification Program (RMCP) certified businesses. When looking at the number of accounts RMAI certified businesses collect on, only a small percentage of those accounts receive complaints on the Consumer Financial Protection Bureau’s […]

Today, the Receivables Management Association International (RMAI) releases a white paper analysis of the impact of the Receivables Management Certification Program (RMCP) on litigation. A before-and-after analysis of lawsuits filed against businesses certified through the RMCP found that after certification, litigation against RMAI’s certified businesses, as an average, decreased by 20.8% in the seven-year span […]

A NEW YORK SUCCESS STORY

Earlier this morning, the New York Legislature adjourned for the year after working through the night. In the new political dynamic where control of the State Senate is solidly in the hands of a progressive Democratic majority, the receivables industry faced unprecedented attacks. No less than 54 legislative proposals, causing various […]

TEXAS CODIFIES DEBT BUYER NOTICE REQUIREMENTS

Today, Texas Governor Greg Abbott signed into law House Bill 996 by Representative Nicole Collier which requires debt buying companies to provide consumers a written notice when a debt the consumer owes is beyond the applicable statute of limitations (SOL). The notice is similar to the notice required in […]

CFPB DEBT COLLECTION TOWN HALL RECAP

Yesterday, RMAI had a front row seat at the CFPB Debt Collection Town Hall in Philadelphia, PA. Representing RMAI was RMAI Executive Director Jan Stieger, RMAI President Marian Sangalang, RMAI President-Elect Jim Mastriani, and RMAI Legal Counsel Don Maurice. The event was hosted by the CFPB to receive insights and […]

RMAI SUCCESSFUL IN CLARIFYING INDIANA COURT RULES

RMAI is pleased to inform its membership that the association’s efforts to clarify recently adopted Indiana court rules were a success! Today, Indiana Governor Eric Holcomb signed into law House Bill 1136, which contains RMAI’s language to address concerns raised after the adoption of revised small claims […]

CFPB DEBT COLLECTION TOWN HALL MEETING

The CFPB has planned a Debt Collection Town Hall meeting in Philadelphia, PA on Wednesday, May 8, 2019.  The event will feature remarks from Director Kraninger as well as participation from the public, community groups and industry representatives.  Jan Stieger (RMAI Executive Director), Marian Sanaglang (RMAI President) and James Mastriani […]

RMAI SEEKS COMMENTS ON PROPOSED CHANGES TO CERTIFICATION PROGRAM

The Certification Council is proposing edits to the Receivables Management Certification Program (RMCP). The Council is required to perform a review of certification program standards at least annually to ensure the program reflects “evolving industry best practices, input from key stakeholders and communities of interest, areas of […]

RHODE ISLAND ADOPTS NEW RECORD RETENTION RULES FOR DEBT COLLECTORS

RMAI Members that are licensed to collect debt in the state of Rhode Island should be aware of newly adopted records retention requirements. The exact requirements are listed below but essentially it requires licensed debt collectors to maintain all written and recorded materials for five years.

RMAI […]