Member Alerts

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Member Alert: RMAI CFPB Comments for Debt Collection Rule

Today, RMAI submitted its comments in response to CFPB’s proposed debt collection rulemaking. RMAI will continue to closely monitor this process as we move forward, including ongoing conversations with the CFPB.

RMAI has been working on the CFPB Comments since the announcement of the NRRM on May 6th. The RMAI Comments can be found Here.

This Alert […]

2019-09-17T17:04:27+00:00September 17, 2019|Member Alerts|

Member Alert: RMAI Opposes Use of Discovery Rule to Calculate Statute of Limitations on FDCPA Claims

The period within which a party may file a claim alleging a law violation is called a statute of limitations period. The statute of limitations on Fair Debt Collections Practices Act (FDCPA) claims has long been understood to be one year from the date on which the violation occurs. See, 15 U.S.C. § 1692k(d).  In […]

Member News: FFAM360 Leadership Community Outreach Program Builds Playground for Friends of Refugees

As an extension of First Financial Asset Management (and the FFAM360 group of Companies)’s Leadership Community Outreach Program, members of FFAM360 management partnered with Friends of Refugees to build a community garden and playground for local families in Clarkston, GA.

Founded in 1995, Friends of Refugees is a non-profit organization that partners with donors, […]

Member News: MRS BPO LLC Introduces Revolutionary New AI Tool for Call Centers Using IBM Watson

CHERRY HILL, NJ, August 22, 2019 – MRS BPO LLC, a leading provider of services to the accounts receivables management industry, today announced the launch of Adam, a proprietary conversational IVR that services customers. Adam is a blend of AI and IVR which learns and expands every day. It combines state-of-the-art voice recognition technology from […]

Member News: FFAM360 Continues Tradition of Back to School Backpack and Supply Drive

Atlanta, GA- Each year, the FFAM360 offices in Atlanta, Phoenix, and Paso Robles organize a school supply drive to help families’ back to school efforts. This year’s drive collected backpacks and various school supplies, ensuring that 20 families and over 50 children arrive at school equipped and prepared to learn. Items collected include backpacks, […]

Member News: DAKCS Software Systems, Inc. and Palinode Join Forces and Partner for Seamless e-OSCAR Dispute Process

Ogden, Utah — Today, debt collection and ARM software technology leader DAKCS Software Systems is excited to announce a partnership with Palinode to integrate Sonnet with DAKCS’s debt collection software solution.

This partnership provides DAKCS’ Beyond ARM customers full access and integration to Sonnet, which helps achieve dispute resolution quickly, increases productivity and reduces […]

Member News: Northwood Asset Management Group Announces Jason Collins as Director of Operations

BUFFALO, New York, July 25, 2019 Northwood Asset Management Group (NAMG), a nationally licensed third-party debt collection company delivering professional and reliable debt recovery solutions, today announced that Jason Collins has been named as Director of Operations. In this role, Mr. Collins will be […]

New Infographic Released Demonstrating High Compliance Level of RMAI Certified Businesses

Today, Receivables Management Association International (RMAI) announced the release of a new infographic demonstrating the low number of complaints filed against Receivables Management Certification Program (RMCP) certified businesses. When looking at the number of accounts RMAI certified businesses collect on, only a small percentage of those accounts receive complaints on the Consumer Financial Protection Bureau’s […]

Press Release: RMAI Releases New Infographic Demonstrating High Compliance Level of RMAI Certified Businesses.

July 16, 2019 (Sacramento, CA): Today, Receivables Management Association International (RMAI) announced the release of a new infographic demonstrating the low number of complaints filed against Receivables Management Certification Program (RMCP) certified businesses. When looking at the number of accounts RMAI certified businesses collect on, only a small percentage of those accounts receive complaints on the […]

Member Alert: The Impact of the Receivables Management Certification Program on Litigation

Today, the Receivables Management Association International (RMAI) releases a white paper analysis of the impact of the Receivables Management Certification Program (RMCP) on litigation. A before-and-after analysis of lawsuits filed against businesses certified through the RMCP found that after certification, litigation against RMAI’s certified businesses, as an average, decreased by 20.8% in the seven-year span […]

2019-06-24T11:47:51+00:00June 24, 2019|Member Alerts|
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