Below are many great resources to guide you through the certification process. We also have experts willing to assist you. Call us at (916) 482-2462 or email cert@rmaintl.org.

RMAI Certification Program

• Certification Governance Document (Including all appendices)

• Certification Program Overview (4-page summary)

Certification Simplified

• Policies and Procedures Template (Debt Buyers)

• Policies and Procedures Template (Collection Agencies)

• Policies and Procedures Template (Law Firms)

• Policies and Procedures Template (Brokers)

• Website-Publication Requirements (sample)

• Mentor Program Request Form

• 7 Steps for Business Certification

• 7 Steps for Vendor Certification

• 3 Steps for Family of Companies

Application for Certification

CFPB Portal Registration

Click here to register your company and respond to consumer complaints on the CFPB’s secure website.