Below are many great resources to guide you through the certification process. We also have experts willing to assist you. Call us at (916) 482-2462 or email cert@rmaintl.org.
RMAI Certification Program
• Certification Governance Document (Including all appendices)
• Certification Program Overview (6-page summary)
Certification Simplified
• Policies and Procedures Template (Debt Buyers)
• Policies and Procedures Template (Collection Agencies)
• Policies and Procedures Template (Law Firms)
• Policies and Procedures Template (Brokers)
• Website-Publication Requirements (sample)
• 7 Steps for Business Certification
• 7 Steps for Vendor Certification
• 3 Steps for Family of Companies
Application for Certification
CFPB Portal Registration
Click here to register your company and respond to consumer complaints on the CFPB’s secure website.