Below are many great resources to guide you through the certification process. We also have experts willing to assist you. Call us at (916) 482-2462 or email cert@rmaintl.org.

RMAI Certification Program

Certification Governance Document (Including all appendices)

Certification Program Overview (4-page summary)

Certification Simplified

Policies and Procedures Template (Debt Buyers)

Policies and Procedures Template (Collection Agencies)

Policies and Procedures Template (Law Firms)

Policies and Procedures Template (Brokers)

• Website-Publication Requirements (sample)

7 Steps for Business Certification

Application for Certification

Business Certification

Vendor Certification

CFPB Portal Registration

Click here to register your company and respond to consumer complaints on the CFPB’s secure website.