NORFOLK, Va. – PRA Group is pleased to announce that Tim Kirk, country operations director for the company’s UK business, has been appointed to the Credit Services Association Board of Directors. The Credit Services Association (CSA) is the national trade association in the UK for organizations active in the debt collection and purchase industry. The association confirmed five board members—two returning and three new—during its Annual General Meeting of the Association.
“We are delighted to welcome Tim Kirk, a successful and respected industry leader, to our Board of Directors. His deep insights will help enhance the reputation of our industry and add great value to our stakeholders,” said Chris Leslie, chief executive of CSA. Kirk is responsible for ensuring PRA Group’s UK operation meets high levels of compliance and reliability, creates rewarding careers for its employees and provides excellent customer service.
“I am honored to serve an organization like CSA whilst representing a global leader in the industry,” said Kirk. “Throughout my seven years with PRA Group, I have witnessed first-hand the essential role CSA plays to proactively improve our regulatory environment and our industry’s approach to customer care and debt solutions, aligning business results with success for our customers. I am keen to bring my experience at PRA Group to support and advance CSA’s growth areas such as regulation, digitalization, diversification, education, and inclusion.”
In addition to managing challenging economic cycles such as the dot-com bubble burst, the Great Recession and COVID-19, Kirk previously served alongside other leaders and innovators in the industry on the Debt Buyers and Sellers Group (DBSG) Governing Committee. He also maintains PRA Group’s working relationships with local officials and debt charities.
Kirk will play an active role on the CSA Board of Directors, building upon the collective knowledge of industry leaders as they drive success, trust, and customer advocacy in the UK and around the world.
About PRA Group
As a global leader in acquiring and collecting nonperforming loans, PRA Group, Inc. returns capital to banks and other creditors to help expand financial services for consumers in the Americas, Europe, and Australia. With thousands of employees worldwide, PRA Group companies collaborate with customers to help them resolve their debt. For more information, please visit www.pragroup.com.