RMAI is pleased to announce the following award recipients.

Bud Reitzel Award

RMAI awarded Bryan Faliero of Resurgent Holdings, LLC, the Bud Reitzel Lifetime Commitment Award, the industry’s highest recognition, at the 22nd Annual Conference in Las Vegas.

RMAI created the Reitzel Award to recognize an individual for outstanding leadership and dedication in the receivables management industry who has demonstrated, over many years of service, the ideals that Bud so firmly believed in. Today, we recognize and award Bryan Faliero for his outstanding leadership and dedication to our industry.

Bryan Faliero is CEO of Sherman Financial Group’s debt purchasing and servicing business. Prior to joining Sherman Financial Group in 2005, Mr. Faliero was an EVP with Outsourcing Solutions Inc. (OSI), President of Financial Services Business and Founder and CEO of it’s Portfolio Purchasing and Asset Backed Servicing business. At OSI, Mr. Faliero acquired over $14 billion in consumer assets and by 2001 became one of the largest purchasers of distressed consumer receivables in the U.S. Before OSI, he was an Consultant with Booz, Allen & Hamilton, a strategic consulting firm. At Booz Allen, Mr. Faliero’s primary concentrations were operations strategy and network rationalization. Prior to Booz Allen, Mr. Faliero served as Manager of Platinum Credit Operations at American Express. Mr. Faliero holds a Masters in Economics and Operations Management from the Kellogg Graduate School of Management at Northwestern University and a BS in Finance from the University of Florida.

Bryan has served on the RMAI Board (including as Board President and Officer). He was instrumental in establishing RMAI’s engagement with Aria for our annual conference in Las Vegas. Bryan was instrumental in creating one of the most accomplished debt buying companies in the business. His leadership has elevated many under the Resurgent brand and many others at other companies he has enjoyed coaching along the way.

President’s Award

RMAI awarded Jeremiah Wheeler of DRN, the President’s Award.

The President’s Award was created in 2017 to recognize an individual who has made outstanding contributions and services to the association and membership. Nominations for the President’s Award are submitted by the Board of Directors and the Certification Chair.

In 2017, RMAI gave the first ever President’s award which recognizes an individual for outstanding contributions and services to the association and membership. The award goes to someone who currently serves on an RMAI Committee or Task Force or on the RMAI Certification Council or a Council Committee and has been selected because of their contribution to committee goals and has provided innovative ideas to help further the success of our association.

Integrity Award

RMAI awarded Jim Richards of Capio Partners, the President’s Award.

The 2019 Integrity Award is RMAI’s newest award, which recognizes an individual from an RMAI member company for demonstrated integrity in action, either professionally or personally. RMAI would like to formally award and recognize Jim for demonstrated integrity and contributing positively to the receivables management industry.

Jim has devoted his entire life to the receivables management industry; tirelessly being an advocate of the industry value to our economy and always demonstrating through actions that doing the right thing is easy. His motto is, “Complaintless Collections”. He has also brought honor to the debt buying industry by standing behind the debt Capio Partners purchases and vetting every account that is put back in the collection cycle. He has served on various committees of industry associations through the years always striving to change the perception of the collection industry.