January 8, 2020 (Sacramento, CA) – Interactions has demonstrated a commitment to excellence, and support of the entire receivables management industry, by becoming a Gold sponsor of RMAI’s 2020 Annual Conference. The conference, occurring February 3–6, 2020, brings together key participants in the receivables management industry, including debt buying companies, collection agencies, collection law firms, brokers, originating creditors, and affiliates.

“Interactions’ support helps provide stellar education, networking, and business opportunities to the entire receivables management industry, not just during the conference, but throughout the year,” said Jan Stieger, Executive Director of RMAI. “RMAI is grateful that Interactions sees the value of investing in the association.”

Erin Stewart, Interactions Credit and Collections Practice Lead and Sales Director, will be speaking at Annual Conference.  Together with Dara Tarkowski of Actuate Law, LLC, Stewart will be a speaker for the Wednesday afternoon session, “The Impact of AI on Receivables and Regulation.”  The session will explore how the receivables management industry is utilizing artificial intelligence and machine learning. From scoring to collections to compliance, AI is changing the way receivables professionals do business. This session will also explore the new ways regulators are looking at AI, the potential for future regulation and what companies must understand when implementing new technology into their operations.




About RMAI’s 2020 Annual Conference (February 3–6, 2020)

RMAI’s 2020 Annual Conference—will be held at the Aria Resort & Casino in Las Vegas. This conference brings together all the players in the Receivables Management Industry—welcoming over 1,400 attendees and showcasing over 80 exhibit booths—and provides abundant networking opportunities with key participants, including debt buying companies, collection law firms, collection agencies, brokers, major creditors, and international members. With over 20 education sessions, it’s also the perfect setting to learn about the latest trends impacting the industry and earn certification and CLE credits.

About Interactions

Interactions provides Intelligent Virtual Assistants that seamlessly assimilate conversational AI and human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations. With flexible products and solutions designed to meet the growing demand for unified, omnichannel customer care, Interactions is delivering unprecedented improvements in the customer experience and significant cost savings for some of the largest brands in the world. Founded in 2004, Interactions is headquartered in Franklin, Massachusetts with additional offices worldwide. For more information, visit www.interactions.com.