Articles about important industry related topics created by our members.
NORFOLK, Va. – PRA Group, Inc. (Nasdaq: PRAA), a global leader in acquiring and collecting nonperforming loans, celebrated its 20th anniversary as a publicly traded company at
DULUTH, GA – Crown Asset Management, LLC hosted a successful Servicer Summit on September 20-21, 2022. The CAM team wants to express appreciation to its agency and law firm partners for making this event a success through their attendance and participation. The two-day event took place in Duluth, GA at the CAM office and […]
Simulation Training Company Zenarate Releases 2022 CX Leaders Trends & Insights, Consumer Edition Report with Execs In The Know
Consumers increasingly value human interactions for positive brand experiences
Palo Alto, Calif. and Denver, Nov. 1, 2022, Zenarate (https://www.zenarate.com/), the leading Simulation Training solution, today announced the release of the Consumer Edition of […]
Pittsburgh, PA – October 31, 2020 Solutions for Account Management, Inc. (SAM) is excited to announce that Susan Namm CCCO, CCEP, CRVPM III has joined SAM as our Compliance Director. Susan brings more than 30 years of experience to SAM in compliance management, vendor management, auditing, and collection agency licensing.
Susan has a proven track record […]
Fairfield, NJ – Vertican Technologies, Inc., a global leader in the debt collection software industry, announced today the hiring of Michael H. Smither as Senior Legal Counsel.
Michael’s primary focus will be securing Vertican’s vast intellectual property rights developed over the past 40 years and enforcing the appropriate licensing of Vertican’s intellectual property to protect and promote […]
Connect1, Business Consultants specializing in accounts receivable, technology, customer care and call center management, is proud to announce that, effective October 1,2022, all broker services will be powered by Debtfolio! The entire sales process can now be managed from start to finish with powerful software that creates consistent and easy file mapping, an audited and controlled bidding […]
Birmingham, Alabama – ARM Compliance Business Solutions is excited to announce that Rick Paulin has joined the company as a Learning & Development Advisor. In this role, Rick will support ARM Compliance Business Solutions clients through building robust and effective role-based training programs through live and online platforms.
Rick joins the company with over 30 years […]
Cora AI Coach, powered by Zenarate, helps Genpact accelerate digital transformation
PALO ALTO, Calif. and DENVER, October 4, 2022, Zenarate (https://www.zenarate.com/), the leading AI Conversation Simulation solution, today announced that Genpact, a global professional services firm focused on delivering digital transformation, is leveraging its award-winning AI Coach to improve agent performance and customer experiences […]
Malone Frost Martin PLLC is excited to announce that it has changed its name to now be known as Martin Lyons Watts Morgan PLLC. The firm announced the name change to recognize the efforts and leadership of partners Loraine Lyons, Xerxes Martin, Porter Heath Morgan, and Patrick Watts.
Partners Xerxes Martin and Patrick Watts have led […]
Mike Frost, formerly the Managing Partner at Malone Frost Martin PLLC (MFM), and Chad Echols, owner of The Echols Firm, LLC have joined forces creating a new firm, Frost Echols LLC. This boutique law firm, with a nationwide presence will open October 1, 2022.
Frost and Echols, with a strong team of attorneys, will continue their […]