Member News

ROSEVILLE, Minn. – Frontline Asset Strategies, a tech-enabled, nationally licensed and bonded full-service collection agency, is proud to announce that it has hired Justin Miller as its new Head of Operations. Justin Miller comes to the Frontline team from Vital Solutions. Mr. Miller has worked on various leadership teams across the industry for over […]

Startek integrated Zenarate into its Startek Agent AI to enhance employee experience and deliver a superior customer experience

PALO ALTO, Calif. and DENVER, April 20 — Zenarate, the leading Simulation Training solution, today announced that Startek^® (NYSE: SRT), a global customer experience (CX) solutions provider, is using its AI Coach to provide immersive training […]

Scranton, Pa., April 11, 2023 – Abrahamsen Gindin LLC (AG Law), a multi-state creditors’ rights firm headquartered in Scranton, Penn., recently acquired Long Island-based Forster and Garbus LLP.

AG Law is owned by Joshua Gindin, David Schlee, Josh Borer, and Ned Abrahamsen. The firm currently operates in New York, New Jersey, Pennsylvania, Delaware, Maryland, and Washington, […]

Zenarate to demonstrate award-winning AI Coach at Frost & Sullivan Annual Customer Contact East

PALO ALTO, Calif. and DENVER, April 4, 2023/PRNewswire/ — Zenarate, the leading AI Simulation Training solution for contact centers, today announced it won the 2023 Customer Value Leadership Award from Frost & Sullivan for demonstrating outstanding achievement in performance management […]

BONITA SPRINGS, FL – TRAKAmerica (“TRAK”) is pleased to announce the appointment of Roxanne Bartley as its first Chief Revenue Officer. In this role, Roxanne will be responsible for accelerating and scaling company revenue and will lead global sales, as well as Marketing and Branding. Roxanne brings a wealth of experience and expertise to […]

PHOENIX, AZ – After nearly two years, Superlative RM, a collection agency with locations in Phoenix, AZ and Elk Grove, CA, is celebrating a recent victory in the United States District Court for the Northern District of Illinois Eastern Division. On June 16, 2021, the plaintiff, through her counsel, filed a class action lawsuit […]

[Henderson, Nevada] 2023 – EverChain, the consumer-centric Recovery Management Solution (RMS) for consumer lenders and creditors, announced that it has patented Universal Due Diligence (UDD), a compliance management system that allows for Sellers, Buyers, and Agencies to submit for certification, submit for recertification, update, and confirm due diligence documents.

EverChain’s UDD provides unprecedented visibility into […]

Fairfield, NJ – Vertican Technologies , a global leader in the legal collection software industry, is proud to announce it has invested in Greentree Legal (GTL) in another milestone of Vertican’s plan to provide the collection industry with the tools it needs to become more efficient, compliant, and profitable. GTL’s core focus offers […]

NORFOLK, Va. – PRA Group is pleased to announce that Tim Kirk, country operations director for the company’s UK business, has been appointed to the Credit Services Association Board of Directors. The Credit Services Association (CSA) is the national trade association in the UK for organizations active in the debt collection and purchase industry. The association confirmed five […]

PHOENIX, AZ – Superlative RM, a collection agency located in Phoenix, AZ and Elk Grove, CA, is honored to announce its receipt of the 2022 Tier 1 Top Agency Award from Cascade365 — a family of companies that provide accounts receivable liquidity solutions to the consumer finance and healthcare industries.

“I’m very fortunate to […]