Welcome to RMAI’s blog where you can get extra insight into RMAI and the receivables management industry.
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Why I’m Involved with Receivables Management Association International (RMAI)
As Director of Business Development at National Credit Adjusters, LLC, my involvement with the Receivables Management Association International (RMAI) has been important to my career in receivables management and greatly beneficial to the success and continual improvement of our industry and collective industry organizations. [...]
Highlights from the 2024 Executive Summit in New Mexico
August 6-8, 2023 in Santa Ana Pueblo, New Mexico.
Employee Spotlight: Driving Member Engagement with Nicole
With a passion for customer connections only matched by her relentless work ethic, Nicole Canon, RMAI’s new Membership Marketing Coordinator, was a perfect fit for the association. Nicole came to RMAI in March after looking for a career that would afford her more human [...]
Employee Spotlight: Balancing Books with Susan
Over the past half-year, Susan Stauts, Administrative Coordinator & Bookkeeper at RMAI, has adeptly managed finances, meticulously tracked numbers, and consistently infused her work with a smile. While Susan is responsible for bookkeeping, accounts receivables, event registrations, processing certification applications, and administrative tasks, [...]
*Sponsored* Checking Every Box: How Automated Multichannel Conversations Can Fix Your Collections and CX
*Sponsored by Skit.ai* Due to high delinquencies and charge-offs, creditors and collection agencies need help with the high cost of human resources, as well as issues of agent attrition, training, hiring, and staffing costs. To address these challenges, the collections industry needs a scalable, [...]
Employee Spotlight: RMAI Welcomes Mike Becker as New Executive Director, Bringing Fresh Vision and Leadership
Coming straight from the Nation’s Capital, RMAI’s new Executive Director Mike Becker carries with him a love of advocacy and a deep appreciation for the value of associations. After graduating from George Mason University with a degree in Government and International Politics, Mike [...]
*Sponsored* Tapping into South Africa’s BPO Potential
By Stephan Venter, Senior VP of Sales at Nutun *Sponsored Blog Post* A Rising Powerhouse in Global Outsourcing South Africa’s BPO scene is growing exponentially and companies around the world are taking notice. Since 2017, our BPO industry has been [...]
*Sponsored* Why Lenders and Collection Agencies Are Turning to a Multichannel Strategy to Interact with Consumers
A multichannel strategy enables collection agencies and lenders to cut costs, improve processes, and meet the diverse needs of consumers. By Sourabh Gupta, Founder and CEO of Skit.ai *Sponsored Blog Post* Over the past two years, the accounts [...]
*Sponsored* New Report: The Future of Third-Party Collections
*Sponsored by TransUnion* Amid a rapidly evolving collections landscape, we invite you to download our just-released survey report — Seizing the Opportunity in Uncertain Times — developed by TransUnion and Datos Insights. Explore it now for an exclusive look at the trends, challenges and opportunities [...]
Scoring Big: Highlights from the 2024 Annual Conference Touchdowns & Triumphs!
February 5-8, 2024 in Las Vegas, NV.