RMAI Blog2023-04-11T12:38:36-07:00

Welcome to RMAI’s blog where you can get extra insight into RMAI and the receivables management industry.
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Employee Spotlight: Meet and Greet with Sylvia

For over eight years, Event & Sales Development Manager Sylvia Done has been working hard to give RMAI members experiences they will remember. Event & Sales Development Manager, Sylvia Done. In addition to overseeing the planning process for all RMAI events [...]


Employee Spotlight: Get Associated with Penny

Working at an association is different from any other job, but it is something that Deputy Director Penny Cunha has loved her whole working life. Deputy Director Penny Cunha. Careers in associations require teamwork and flexibility, being able to work with [...]


*Sponsored* Voice AI Ushers a New Era of Intelligent Debt Collections

By Sourabh Gupta *Sponsored Blog Post* Confronted with growing challenges, financial institutions across the U.S. are gearing up for an era of rapid digital transformation and AI-led automation, aiming to boost productivity, efficiency, and security. Debt collection agencies are among the companies [...]


Employee Spotlight: Like, Follow & Get Connected With Aurora

From journalism to social media, Communications & Administrative Coordinator, Aurora Sain likes to stay connected. Communications & Administrative Coordinator Aurora Sain. As the newest employee of RMAI, Aurora started in July 2022 and dove headfirst into everything receivables management. Her main [...]


Using Scoring to Increase Effectiveness and Reduce Compliance Risk

By Michael Magarrell Time is a valuable resource, especially in a production business. Resources spent dialing, answering, negotiating, and closing payments have measurable value. Resources spent dialing outdated numbers, speaking with wrong party contacts, and buying/using outdated data are measurable expenses. When determining who [...]


Employee Spotlight: Designs with Cheryl

Even without working 5 days a week, Communications Manager Cheryl Nelson is an essential part of RMAI. In her role she is responsible for all of the graphic design needs of the company including branding for events, digital and print publications, and advertising. [...]


Employee Spotlight: Counting on Laura

From the medical field to accounting, Administrative Coordinator & Bookkeeper Laura Scheiber has finally found what she was looking for at RMAI. Laura Scheiber at the RMAI office. Laura spent six years as a medical technician in the Air Force Reserve [...]


Understanding the Economic Landscape Facing Our Customers

By Joe Wilde In the past year, consumers have seen their incomes lag the aggressive price growth.  Because of this imbalance, they have used up most of their savings and are in the process of maxing out their credit cards to make [...]


Employee Spotlight: David’s State of Affairs

For the last 11 years, RMAI has seen firsthand how General Counsel David Reid’s determination and desire to succeed has benefited the receivables management industry. After growing up in Upstate New York, David went to Canisius College to major in history and political [...]

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