Recognized for Decades-Long Support of Industry Advocacy Initiatives
Rochester, NY – July 28, 2025 – Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections solutions, is proud to announce that its former CEO, Mark E. Davitt, was inducted into ACA International’s ACPAC Hall of Fame during the 2025 ACA International Convention & Expo held in Louisville, KY.
ACPAC, a voluntary, bipartisan political action committee for ACA International, established its Hall of Fame to recognize individuals who demonstrate exceptional support and leadership in the association’s advocacy initiatives. This prestigious honor recognizes Mark’s long-standing dedication, leadership, and significant contributions advancing the collection industry and supporting advocacy efforts that protect and promote the accounts receivable management industry.
Mark began his involvement in the collection industry in 1979, working on both the creditor side in higher education and the servicer side for defaulted loans and accounts receivable. Before founding ConServe in 1985, his work experience included assignments in North Carolina, Boston, Cleveland, Dallas, Philadelphia, New York, and South Carolina. He also served as Associate Bursar at RIT and was the Assistant Coach for the RIT Men’s Ice Hockey team’s first national championship.
Mark served as President of ACA International from 2005 to 2006 and served the association on the national level as Chairman of the National Legislative Council, as a member and Chairman of the ACPAC Steering Committee, a member on ACA’s Agency Certification Committee, and as a member of ACA’s Ethics and Professional Responsibility Committee. While serving in these roles, Mark presented to the U.S. Federal Trade Commission, the New York State Assembly, the New York City Department of Consumer Affairs, the Taiwan Credit and Collection Association, and appeared on CNBC on various aspects of the Debt Collection industry. His leadership in the Rochester, NY community brought him several recognitions including the Small Business Council of Rochester’s Business Person of the Year Award in 2013, the RBJ ICON Award in 2018, and the Saunders College of RIT’s Herbert W. Vanden Brul Entrepreneurial Award in 2021.
“Being inducted into the ACPAC Hall of Fame is a well-deserved recognition of Mark’s remarkable career and dedication to the accounts receivable management industry over the past 40 years,” said Pam Baird, ConServe’s Owner and Chief Executive Officer. “Mark’s leadership, vision, and commitment to advocacy initiatives have not only guided ConServe’s success but have left a lasting impact on the industry as a whole.”
About ConServe
ConServe is a top-performing accounts receivable management service provider specializing in customized recovery solutions for their Clients. Anchored in ethics and compliance, and steadfast in their pursuit of excellence, they are a consumer-centric organization that operates as an extension of their Clients’ valued brands. For 40 years ConServe has collaborated with Clients to achieve their accounts receivable management goals while providing unmatched customer service. Visit us online at: www.conserve-arm.com
About ACPAC
ACPAC helps raise ACA’s profile on Capitol Hill and build connections with candidates who recognize the role the collection industry plays for the financial services ecosystem. It provides financial assistance to political candidates who support a sound pro-business philosophy and responsible positions on issues of concern to the ARM industry. ACPAC is bipartisan, contributing to both Democratic and Republican candidates in the U.S. House of Representatives and U.S. Senate. The PAC does not contribute to candidates in connection with U.S. presidential elections. To learn more, visit www.acainternational.org/advocacy/political-action/