Convoke, a modern recovery management system in a single, secure SaaS platform, today announced the launch of its new domain: Convoke.ai.

The new digital home replaces ConvokeSystems.com as the company’s public-facing website and hub for thought leadership content. This transition does not impact customer access to the Convoke platform. Customers will continue to log in through the same secure channels they always have, with no changes to their workflow or authentication experience.

The shift to Convoke.ai reflects Convoke’s long-standing commitment to delivering cutting-edge technology that strengthens recovery performance, improves compliance, and reduces the operational burden on credit issuers.

“Adopting the .ai domain reflects our accelerated innovation in recent years and where Convoke is headed,” said Dave Pauken, CEO at Convoke. “We are doubling down on intelligent, secure, and customer-centered technology and analytics that empower credit issuers to make better decisions, work more efficiently with their third-party vendors, and ultimately recover more with less risk.”

Convoke continues to serve as the central, secure hub for managing agency, legal, debt sale, and settlement recovery vendors. With a unified and robust dataset, real-time workflow visibility, and deep compliance support, Convoke helps customers:

  • Increase recovery performance by optimizing recovery operations through data and analytics
  • Strengthen vendor oversight with centralized visibility and auditable workflows
  • Ensure compliance with regulatory and internal requirements

The move to Convoke.ai aligns Convoke’s brand with its forward-looking approach to innovation, including automation, advanced analytics, and intelligent insights that support more effective third-party recovery strategies.

There are no changes to Convoke’s products, customer contracts, or support processes as part of this update. All existing links to convokesystems.com will continue to redirect smoothly to the new web address.

About Convoke

Convoke provides modern recovery solutions for credit issuers to support the debt collection process. The Convoke team provides industry-leading SaaS support to customers, leveraging 15 years of industry experience. With its innovative and versatile products, Convoke enables creditors to increase recovery rates, reduce the burden of third-party oversight, and ensure regulatory compliance. Convoke is headquartered in Arlington, VA. For more information on Convoke, please visit www.convoke.ai