Welcome to RMAI’s blog where you can get extra insight into RMAI and the receivables management industry.
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Viral debt advice on social media: Separating fact from fiction
By: Keshonda Walker, Director of Compliance, InvestiNet Social media has become a primary source of information (including misinformation and disinformation) for millions of people. In recent years, a trend has emerged of viral videos encouraging consumers to avoid paying debts in collection. These videos [...]
October is Cybersecurity Month!
By Michael Kane, J.J Marshall & Associates Cybersecurity is a shared responsibility of all users and departments across your organization. Everyone has an obligation to do their part to safeguard company, client, and consumer information. A single incident can, at worst, bring down a [...]
Highlights from the 2025 Executive Summit in Vermont
August 5-7, 2025 in Woodstock, Vermont.
ESOPs: Excellent Exit Solutions in Uncertain Times
Monetizing Equity and Transferring Ownership with Strategic Impact By Michael Flock, Flock Advisors Note: Historic data and 2023–2024 projections are based on historical ESOP formation trends and market estimates. Data sourced from NCEO, National Center for Employee Ownership, the ESOP Association, and industry research. [...]
2025 RMAI Advocacy in Action
RMAI works tirelessly to influence public policies that promote responsible consumer protection and sound business practices. We serve as the voice of the debt buying industry, representing members before federal and state legislatures and agencies and in the courts. Here are some photos from [...]
Full Throttle Moments: 2025 Annual Conference in the Fast Lane
February 10-13, 2025 in Las Vegas, NV.
Sponsored Post: Now Available: TransUnion’s Debt Collection Annual Report
The TransUnion Debt Collection Annual Report highlights detailed stats and key takeaways we believe you’ll find both interesting and informative, including: A significant increase in the use of SMS/text messaging and email for consumer outreach A heightened focus on online self-service options driven by [...]
Data Security and Privacy – An Ounce of Prevention is Worth a Pound of Cure, Or Is It?
By Michael Kane, J.J Marshall & Associates We all want to believe that our data security is bulletproof, that we have taken all the necessary measures to protect our systems and data, both proprietary and consumer, and that we are keeping this data private. [...]
Employee Spotlight: Advocacy and Community Engagement with Jay
In an effort to advance RMAI’s advocacy efforts, Jay Singh was brought into the newly created position of Legislative & Public Relations Specialist. Jay Singh, Legislative & Public Relations Specialist. Jay works directly with David Reid, General Counsel & Senior Director [...]
Why I’m Involved with Receivables Management Association International (RMAI)
As Director of Business Development at National Credit Adjusters, LLC, my involvement with the Receivables Management Association International (RMAI) has been important to my career in receivables management and greatly beneficial to the success and continual improvement of our industry and collective industry organizations. [...]