Welcome to RMAI’s blog where you can get extra insight into RMAI and the receivables management industry.
Visit the Author Page for more information on the writers.
If you have a blog post that you would like to share with RMAI members, please check our Contributor Guidelines, then contact Aurora Sain.
Employee Spotlight: Get Associated with Penny
Working at an association is different from any other job, but it is something that Deputy Director Penny Cunha has loved her whole working life. Careers in associations require teamwork and flexibility, being able to work with all types of people, a willingness [...]
*Sponsored* Download TransUnion’s New Survey, “Charting the Course and Steering Toward Success”
*Sponsored Post by TransUnion* Get a first look at the trends, challenges and opportunities reshaping the third-party collections industry. We invite you to download the annual survey — Charting the Course and Steering Toward Success — conducted by TransUnion and the Aite-Novarica Group. Some [...]
*Sponsored* Voice AI Ushers a New Era of Intelligent Debt Collections
By Sourabh Gupta *Sponsored Blog Post* Confronted with growing challenges, financial institutions across the U.S. are gearing up for an era of rapid digital transformation and AI-led automation, aiming to boost productivity, efficiency, and security. Debt collection agencies are among the companies [...]
Employee Spotlight: Like, Follow & Get Connected With Aurora
From journalism to social media, Communications & Administrative Coordinator, Aurora Sain likes to stay connected. Communications & Administrative Coordinator Aurora Sain. As the newest employee of RMAI, Aurora started in July 2022 and dove headfirst into everything receivables management. Her main [...]
Using Scoring to Increase Effectiveness and Reduce Compliance Risk
By Michael Magarrell Time is a valuable resource, especially in a production business. Resources spent dialing, answering, negotiating, and closing payments have measurable value. Resources spent dialing outdated numbers, speaking with wrong party contacts, and buying/using outdated data are measurable expenses. When [...]
Employee Spotlight: Designs with Cheryl
Even without working 5 days a week, Communications Manager Cheryl Nelson is an essential part of RMAI. In her role she is responsible for all of the graphic design needs of the company including branding for events, digital and print publications, and advertising. [...]
Employee Spotlight: Counting on Laura
From the medical field to accounting, Administrative Coordinator & Bookkeeper Laura Scheiber has finally found what she was looking for at RMAI. Laura spent six years as a medical technician in the Air Force Reserve before her military contract ended and she went [...]
Understanding the Economic Landscape Facing Our Customers
By Joe Wilde In the past year, consumers have seen their incomes lag the aggressive price growth. Because of this imbalance, they have used up most of their savings and are in the process of maxing out their credit cards to make [...]
Employee Spotlight: David’s State of Affairs
For the last 11 years, RMAI has seen firsthand how General Counsel David Reid’s determination and desire to succeed has benefited the receivables management industry. After growing up in Upstate New York, David went to Canisius College to major in history and political [...]
Employee Spotlight: All Things Shannon and Certification
RMAI's Director of Certification and Education, Shannon Parod. If you have been an RMAI member at any point during the last eight years, you have most likely interacted with Director of Certification and Education, Shannon Parod. In addition to being a [...]