July 13, 2020: On July 14, 2020 through July 17, 2020, the Consumer Financial Protection Bureau (CFPB or Bureau) will host a series of events in connection with its launch of Consumer Financial Protection Week. The week’s events focus on how the Bureau protects consumers in the financial marketplace, issues consumers confront, as well as how consumers can communicate to the Bureau any issues that they may have with a financial services provider.
“The Receivables Management Association International (RMAI) applauds the Bureau’s work to protect and educate consumers in the financial marketplace. As the leading international trade association representing the debt purchasing and debt collection industry, RMAI members are committed to helping consumers understand their rights under the law and the importance of financial literacy,” said President of RMAI, James Mastriani.
RMAI invites consumers to visit its helpful online resources:
- RMAI COVID-19 Consumer FAQs
These FAQs provide answers to the most common questions consumers have about the collection of their debt during the national pandemic.
- RMAI Consumer Resources
This webpage contains a wealth of information and links to resources providing guidance on consumer rights, working with a debt collector and more.
- RMAI’s Financial Literacy Website
This website, organized by audience and topic, links to websites providing financial education – often through games and tools – sorting out some of the most complicated issues facing consumers.
RMAI members strive for the professional and ethical collection of legitimate debt. To that end, working with consumers in a respectful and honest manner is key to each member’s business model.
About Receivables Management Association International:
Receivables Management Association International (RMAI) is a nonprofit trade association that represents more than 500 companies that purchase or support the purchase of performing and nonperforming receivables on the secondary market. The Receivables Management Certification Program and Code of Ethics set the global standard within the receivables industry due to its rigorous uniform industry standards of best practice which focuses on the protection of the consumer.
More information about RMAI is available at www.rmaintl.org.