Michael Lamm is a Co-Founder and Managing Partner at Corporate Advisory Solutions (CAS), a respected and fast-growing, independent, investment and merchant banking firm that supports a select group of clients. Having completed 135 M&A engagements generating over $2.5B in deal value within accounts receivable management and related industries, Michael leads his deal team on M&A engagements, valuations, exit preparation, and board-room level consulting while also charting the firm’s corporate direction and strategic growth plan. Michael holds the Series 79, 63, and SIE registrations as a Registered Representative of Finalis Securities LLC, Member FINRA/SIPC. He is also a FINRA arbitrator. For more information about CAS, please visit www.corpadvisorysolutions.com.

Matt Maloney is a Co-Founder and Chief Investment Officer of the FFAM360 Alliance of Companies, which includes First Financial Asset Management, Inc. and a host of other affiliated companies (each apart of a group of independently operated Companies providing Accounts Receivables Management, Specialty Finance, and Insurance Subrogation Services to clients across North America & beyond).  In his leadership role, Matt is directly responsible for the strategic direction and investment strategy of the Companies.  Over his 22+ years helping lead the Companies, Matt has successfully guided the growth of the FFAM360 Alliance of companies, including raising over $500 Million in investment capital, launching new-business lines and industry verticals, and guiding the vision and values of the entire organization.  Led by Matt’s strategic direction, the FFAM360 Alliance of companies (and its affiliates) have become a widely sought-after company in the management both performing and non-performing accounts receivables emanating from a variety of industry sectors.

Throughout his professional career, Matt has held various positions on several industry association panels and boards, including with ACA International and RMAI.   He has co-authored books and manuals published by industry associations, and has been a presenter at more than a three (3) dozen industry trade shows.  Moreover, Matt is the Founder and Host of the Above & Beyond Leadership Podcast, a international podcast aired in over 36 countries which aims to empower, equip and inspire currently and future business and community leaders.

Amber Russo is President/Principal of Kino Financial Co., LLC., an RMAI Certified Debt Buyer. She is responsible for overseeing all facets of the portfolio acquisition process, agency and legal network management, and business operations. Amber has dedicated over nineteen years to the receivables management industry and is an advocate for state and regional debt buyers. Amber currently serves as Secretary on the Board of Directors for Receivables Management Association International.

Fred Langston CISSP, CCSK, a cofounder of Critical Insight, Inc., now a Lumifi Cyber Inc. company, has long been at the forefront of information security.  He has over 32 years of professional information security experience working for thousands of clients on projects to create effective risk management strategies and enterprise security and data protection programs.  Mr. Langston participated in the working group that drafted the proposed HIPAA security rule, has led the security sessions at HIMSS, was formerly on the HITRUST Alternate Controls Committee and was in the working group that created SIG and the AUP for the Banking IT Security (BITS) Forum, Financial Institutions Shared Assessments Program (FISAP).

Amy has been with InvestiNet, a full-service collections network and innovation leader in the accounts receivable industry since its inception in 2011 and currently serves as the Chief Compliance Officer. With over two decades of experience in the financial services industry, Amy has played an integral role in shaping InvestiNet’s operations and culture from the ground up. Prior to her appointment as CCO, she served as Executive Vice President of Operations, where she oversaw all client-facing, firm-facing, and internal workflow teams.

Don Maurice is a partner at Maurice Wutscher LLP representing the financial services industry in bench trials and jury trials of individual and class actions as well as appeals. He is admitted to the Bars of Massachusetts, New York, New Jersey, and the District of Columbia and has practiced law since 1988. Don has been inducted into the American College of Consumer Financial Services Lawyers where he serves as Regent. He is outside counsel to the Receivables Management Association International. He is a fellow at the American Bar Foundation and chairs the Consumer Affairs Committee of the New York City Bar Association. He formerly chaired the Debt Collection Practices and Bankruptcy Subcommittee of the American Bar Association. He is certified as a Leadership Professional in Ethics and Compliance by the Ethics Compliance Initiative.  He is editor of the Consumer Financial Services Blog (cfsblog.com). A frequent speaker and author on ethics, financial services, and privacy law, his many articles on these topics have been published in law reviews and trade publications.

Chuck Dodge is a partner in the Maine office of Hudson Cook, LLP.  Chuck is a member of RMAI and the ACA, as well as the Consumer Financial Services Committee of the Business Law Section of the American Bar Association.  Chuck practices exclusively in the area of consumer credit regulatory compliance counseling.  His practice focuses on federal and state laws related to debt collection, account servicing, debt buying, foreclosure, repossession and the enforcement of creditors’ rights more generally.  Chuck’s practice also regularly involves assisting national, regional and local debt buyers and debt collectors, as well as their investors and lenders, with regulatory compliance matters related to licensing, conduct rules and recovery.

Anne Thomas has been with Cavalry Portfolio Services for more than 15 years and has been in the debt collection industry for nearly 20 years. As part of her role, Anne is responsible for designing, implementing, and monitoring the Compliance Management System. In addition, she serves as a member of Cavalry’s Compliance Committee and is currently the President of the RMAI Board of Directors, representing over 600 companies in the receivables management industry.

Dan Simmons is Senior Director of Consulting – Financial Services at TransUnion. He’s responsible for providing insights on consumer credit risk management and recent trends in the lending industry. With nearly two decades experience in financial services, Simmons spent 12 years working on consulting projects in domestic and international locations (India, Israel, South Africa, United Kingdom and Vietnam) prior to joining TransUnion in Jan. 2020. In addition to his project work, his background includes directing fraud, collections, customer service and vendor management operations for credit card, retail, powersport and student loan portfolios. Simmons has an MBA from the Kellogg School of Management at Northwestern University, and holds a bachelor’s degree in finance from Northern Illinois University.

Laura Jensen joined Absolute Resolutions Corp.—a leading purchaser of distressed consumer assets in the United States—in 2012. In 2022, she was named Chief Marketing & Acquisitions Officer, where she leads the company’s branding and marketing efforts, strategic and portfolio acquisitions, market research, competitive intelligence, and relationship management with financial institutions throughout the country.

With a broad background in the Accounts Receivable Management (ARM) industry, Laura has held key roles in business development, portfolio sales and acquisitions, vendor and recovery management, project oversight, compliance, and client services.

She earned her Certified Receivables Compliance Professional (CRCP) designation in 2019 and is a frequent speaker at industry conferences and webinars. Laura has served as a panelist on topics including fintech asset sales, recovery strategies, and compliance challenges. A dedicated industry advocate, she has volunteered on numerous RMAI committees since 2013 and served on its Board of Directors from 2020 to 2024.

Through her professional and volunteer work, Laura brings deep insight into the evolving challenges of the ARM space. She is a passionate proponent of responsible engagement, regulatory adaptability, and fostering innovation and opportunity across the industry.

Mike Pieciak is a husband, proud Vermonter, and Vermont’s 31st Treasurer.  Before he was elected Treasurer, Mike served six years as the Commissioner of the Department of Financial Regulation under Governors Peter Shumlin and Phil Scott. During the COVID-19 pandemic, Mike served on the pandemic response team, providing data and modeling updates at the Governor’s weekly press conferences.  Prior to his public service, Mike practiced law in New York City and at Downs Rachlin Martin in Burlington in the Business Law Group.

Andrew Duke serves as the Executive Director to the Online Lenders Alliance (OLA).  Andrew comes to OLA with more than 22 years of experience in government with a decade in financial services policy – most recently leading the Consumer Education and External Affairs division at the Consumer Financial Protection Bureau (CFPB).  Prior to the Bureau, Andrew served as Chief of Staff to three different members of Congress, including House Financial Services Committee Chairman Jeb Hensarling.

Brian Fritzsche is Regulatory Counsel and Vice President at the Consumer Bankers Association (CBA). His expertise covers a variety of legal and regulatory consumer financial services issues, including the Consumer Financial Protection Bureau’s forthcoming rulemakings on Section 1033 and credit card late fees. Prior to joining CBA, Brian was an attorney in the financial services group at Morrison & Foerster LLP, where he advised banks and non-banks alike on a wide range of complex regulatory issues arising under the financial services laws.

Sarah leads federal government relations and connects Capitol Hill with CDIA’s advocacy efforts. As Chief of Staff, Sarah executes strategic planning, operations, and budgeting. Prior to joining the CDIA, Sarah served as the Director of Legislative Affairs for the Federal Housing Finance Agency (FHFA). In that role, she was responsible for managing and advising the Director on all legislative issues before the Agency. During her tenure at the Agency, she oversaw preparations for multiple Congressional hearings, negotiated legislative proposals including key provisions in the CARES Act, regularly worked with other financial regulators and federal agencies, and supervised Hill policy briefings and congressional inquiries for Members of Congress and staff.

Sarah previously was a leading public policy advocate for both USAA and Visa. In both roles, she created and executed successful strategies to bolster the global government relations agenda, while also managing relationships with strategic third-party allies. While at Visa, Sarah established and oversaw the government relations activities for Visa Canada. She managed data privacy and technology issues while in her role at USAA.

Sarah has Capitol Hill experience in both the U.S. House and the U.S. Senate. She served as a Professional Staff Member on the Senate Banking Committee and, while in the House of Representatives, as a senior legislative staffer for several Members of the House Financial Services Committee (HFSC). She began her Capitol Hill career as a staffer on the HFSC Capital Markets Subcommittee.

James J. “Jim” Mastriani is President of Velocity Portfolio Group, Inc. Founded in 2003, the company is in the business of acquiring assets originated by federal and state banks, the fintech marketplace and other creditors for the purpose of generating income and cash flow from the management and collection of these assets. The company also provides outsourced legal collection solutions for credit grantors, debt buyers, and other owners and originators of consumer receivables.

From 1998 until joining Velocity in 2004, he practiced at the New York office of international law firm Skadden, Arps, Slate, Meagher and Flom LLP, where he was responsible for providing legal and regulatory advice to clients in the financial services and consumer finance industries. In addition to having served as President of RMAI, he has spent several years chairing the RMAI Federal Legislative and Regulatory Committee.

Vaishali Rao focuses her practice in two primary areas: first, defending companies in regulatory investigations and litigation brought by governmental bodies; second, compliance counseling related to statutes intended to protect consumers. She has advised a range of financial institutions—small and large banks, online lenders, and fintech businesses—on these issues and also maintains strong relationships with Illinois banking regulators. Vaishali has defended companies facing inquiries, requests for information, subpoenas, civil investigative demands, supervisory examinations, or lawsuits brought by government entities like state attorneys general, state and municipal regulators, state banking examiners, the Federal Trade Commission (FTC), and the Consumer Financial Protection Bureau (CFPB), and the U.S. Department of Justice. She has extensive experience resolving complex unfair and deceptive trade practice cases either through litigation or negotiated settlements. She is also skilled in the drafting and implementation of agreements or court orders requiring substantial business reform.

Vaishali has helped companies identify and manage risk by counseling them through issues intersecting with consumer protection, including the: Fair Credit Reporting Act (FCRA), Truth in Lending Act (TILA), Telephone Consumer Protection Act (TCPA), state telemarketing laws, federal and state privacy requirements—including Illinois’ Biometric Information Privacy Act (BIPA)—data breach management, student loan licensing, and other state law requirements.

Meghan draws on her first-hand experience in high-level consumer protection roles to counsel clients through state attorney general investigations and enforcement actions across several key industries, including education, financial services, health care, hospitality, pharmaceuticals, and telecommunications. Prior to entering private practice, Meghan served as chief of the Consumer Protection Division in the Office of the Nebraska Attorney General, a role in which she was responsible for the investigation and enforcement of state and federal laws related to deceptive and unfair trade practices, data privacy and security, antitrust, nonprofits, tobacco regulation, and charitable trusts. Meghan also served for nearly a decade in the consumer protection and antitrust division of the Office of the Kansas Attorney General.

Rebekah Luebcke is Vice President of Operations for Crown Asset Management, LLC. In her role, she oversees the team of Relationship Managers who support both the Litigation and Agency networks that service Crown’s consumer credit portfolios, empowering performance through data and systems education and navigation of portfolio nuances. Her team serves as a liaison between and an advocate for the servicers and the various departments within the organization. Before her work with Crown, Rebekah spent nearly 15 years gaining experience in the collections, payments processing, and revenue cycle management industries.

Mellisa (“Missy”) Massey, CRCP, is the Director of Business Development for National Credit Adjusters, LLC.  Missy has over 20 years of experience as a credit and risk professional in collections leadership and service provider network management from the credit issuer, 3^rd party forwarder and debt buyer perspectives.  Prior to joining NCA, Missy specialized in managing large-scale recovery operations – specifically law firm servicing and litigation strategies for Jaffe & Asher LLP, Portfolio Recovery Associates and Target Corporation.

Don Maurice is a partner at Maurice Wutscher LLP representing the financial services industry in bench trials and jury trials of individual and class actions as well as appeals. He is admitted to the Bars of Massachusetts, New York, New Jersey, and the District of Columbia and has practiced law since 1988. Don has been inducted into the American College of Consumer Financial Services Lawyers where he serves as Regent. He is outside counsel to the Receivables Management Association International. He is a fellow at the American Bar Foundation and chairs the Consumer Affairs Committee of the New York City Bar Association. He formerly chaired the Debt Collection Practices and Bankruptcy Subcommittee of the American Bar Association. He is certified as a Leadership Professional in Ethics and Compliance by the Ethics Compliance Initiative.  He is editor of the Consumer Financial Services Blog (cfsblog.com). A frequent speaker and author on ethics, financial services, and privacy law, his many articles on these topics have been published in law reviews and trade publications.

Brett Soldevila serves as the Chief Compliance Officer for Security Credit Services, LLC, a receivables management company specializing in the purchase of performing and non-performing receivables. Prior to joining Security Credit Services, Brett served in the internal audit department of a global consumer and commercial services company, and in the audit & enterprise risk services department of a professional services firm. Brett is a Certified Public Accountant, Certified Fraud Examiner, and Certified Receivables Compliance Professional. Brett was elected to the Receivables Management Association International (RMAI) Board of Directors in 2017; and currently serves as Past President for the RMAI Board. Prior to serving on the RMAI Board, he served as the Chair of the RMAI Certification Council and has also served as Chair for the RMAI’s Certification Standards Committee.

Jackson’s background includes over 27 years of legal and compliance experience in consumer finance and insurance organizations.  He began his career as a litigator and regulator before becoming a corporate attorney and business executive.  His experience includes working for both public and privately-held organizations in the insurance and consumer finance sectors.  Currently, Jackson serves as the General Counsel for Resurgent Capital Services.  Jackson holds a Bachelor of Science degree in Business Administration from the University of Tennessee, a Masters of Business Administration and Doctorate of Jurisprudence from the University of Memphis.

Justin Miller brings extensive experience in operations at debt buyers and collection agencies, giving him deep insight into the challenges and opportunities within the receivables management industry. In his current role he works firsthand with AI-driven solutions, helping organizations leverage technology to optimize operations, enhance compliance, and improve efficiency.

Kim is a partner in Troutman Pepper’s Privacy + Cyber Practice and Consumer Financial Services Groups, where she counsels companies on compliance with federal and state privacy and data security statutes and regulations. Her work encompasses strategic planning and guidance for companies to incorporate privacy and data security considerations throughout product development, marketing, and implementation. She also assists companies with data breach prevention and response.  Kim also provides extensive e-commerce and mobile counseling, including mobile app development, conducting online behavioral advertising assessments, enhancing website privacy policies, and advising on social media interactions with consumers.  Kim also provides guidance to clients on regulatory compliance matters, including supervisory and enforcement interactions with the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), other federal regulatory agencies, and state attorneys general. Kim has been recognized in Chambers FinTech Legal USA and The Legal 500 and is a member of the American College of Consumer Financial Services Lawyers.

A passionate thought leader in the accounts receivables management industry, Sara is a highly sought-after compliance leader with a background in operational processes.

As the Owner and President of ARM Compliance Business Solutions, Sara Woggerman works with organizations to drive compliant business practices through her consulting solutions. Sara’s personalized approach prepares financial institutions for regulatory examinations, manage litigation risk, and improves the consumer experience. Sara is known for her passion in helping companies overcome their unique compliance and operational challenges through delivery of compliance risk assessments, policy development, service provider management and oversight, and executive level training programs designed to help financial services companies mitigate risk and maximize efficiency.

Prior to starting ARM Compliance Business Solutions, Sara led the Compliance Services Department at Ontario Systems, LLC.

John McNamara is a former Principal Assistant Director of Markets and the Assistant Director for Consumer Credit, Payments, and Deposits Markets in the Research, Markets and Regulations division of the Consumer Financial Protection Bureau. Prior to joining the CFPB, John was Chief Marketing Officer for LiveVox, a leading provider of cloud contact center solutions and director/co-founder of Fidelis Recovery Solutions, Inc., a debt collector.

Ryan Carney is a Government Affairs Advisor and a member of the Public Policy and Law practice. Prior to joining the firm, Ryan served as the chief of staff for two members of Congress. Through these roles, he excelled in strategic planning, campaign messaging, and leading high-performing teams. Additionally, he served as a staff director for a Congressional committee, delivered several key bills into public law, and raised funds for political candidates’ campaigns.

Don Maurice is a partner at Maurice Wutscher LLP representing the financial services industry in bench trials and jury trials of individual and class actions as well as appeals. He is admitted to the Bars of Massachusetts, New York, New Jersey, and the District of Columbia and has practiced law since 1988. Don has been inducted into the American College of Consumer Financial Services Lawyers where he serves as Regent. He is outside counsel to the Receivables Management Association International. He is a fellow at the American Bar Foundation and chairs the Consumer Affairs Committee of the New York City Bar Association. He formerly chaired the Debt Collection Practices and Bankruptcy Subcommittee of the American Bar Association. He is certified as a Leadership Professional in Ethics and Compliance by the Ethics Compliance Initiative.  He is editor of the Consumer Financial Services Blog (cfsblog.com). A frequent speaker and author on ethics, financial services, and privacy law, his many articles on these topics have been published in law reviews and trade publications.

David Reid serves as General Counsel for the Receivables Management Association International (RMAI). In this capacity, David manages the legal, state legislative, regulatory, and advocacy activities of the association. David also serves as staff liaison to the RMAI Certification Council and its Standards and Remediation Committees. David is a graduate of Canisius College and Albany Law School. He is admitted to the California, New Jersey, and New York bars.

Meghan draws on her first-hand experience in high-level consumer protection roles to counsel clients through state attorney general investigations and enforcement actions across several key industries, including education, financial services, health care, hospitality, pharmaceuticals, and telecommunications. Prior to entering private practice, Meghan served as chief of the Consumer Protection Division in the Office of the Nebraska Attorney General, a role in which she was responsible for the investigation and enforcement of state and federal laws related to deceptive and unfair trade practices, data privacy and security, antitrust, nonprofits, tobacco regulation, and charitable trusts. Meghan also served for nearly a decade in the consumer protection and antitrust division of the Office of the Kansas Attorney General.