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So far Cheryl Nelson has created 164 blog entries.

Member Alert: RMAI Announces Cozen O’Connor Retained for Attorney General Representation

RMAI is pleased to announce retaining the full-service firm of Cozen O’Connor for attorney general (AG) representation. Cozen O’Connor represents some of the biggest companies in the world, and RMAI and RMAI members will benefit from Cozen O’Connor’s extensive experience and established relationships.

Paul Connell is RMAI’s primary contact with Cozen O’Connor. Connell will attend RMAI’s […]

2022-07-29T09:27:42-07:00July 29, 2022|Member Alerts|

RMAI Publishes The Purchase, Sale, and Collection of the Fintech Asset Class

July 28, 2022 (Sacramento, CA) – The Receivables Management Association International (RMAI) is pleased to announce the release of a new educational resource, The Purchase, Sale, and Collection of the Fintech Asset Class. The area where financial service products and technology merge is popularly referred to as fintech. Fintech lending has experienced significant growth in the last […]

2022-07-28T08:19:38-07:00July 27, 2022|RMAI Press Releases|

Member Alert: RMAI Publishes The Purchase, Sale, and Collection of the Fintech Asset Class

RMAI is pleased to announce the release of a new educational resource, The Purchase, Sale, and Collection of the Fintech Asset Class. The area where financial service products and technology merge is popularly referred to as fintech. Fintech lending has experienced significant growth in the last several years, leading to an increase in nonperforming accounts. […]

2022-07-28T08:19:50-07:00July 27, 2022|Member Alerts|

Member Alert: New Rhode Island Law Requires Bond for Debt Collectors

Rhode Island Governor Daniel McKee has signed into law SB 2794/HB 7781 which requires a $50,000 bond for licensed debt collectors in Rhode Island. The bond amount for debt collectors is similar to bond amounts for other businesses in Rhode Island.

Please note that this law takes effect immediately.

RMAI recommends that members collecting debt from Rhode […]

2022-07-08T13:14:03-07:00July 8, 2022|Member Alerts|

Member Alert: New Advisory from CFPB Focused on Privacy Protection

The Consumer Financial Protection Bureau (CFPB) issued a new advisory regarding the obligation of credit reporting companies and users of credit reports to protect the public’s data privacy.  Companies using and sharing credit reports and background reports must have a permissible purpose under the Fair Credit Reporting Act.  There is potential criminal liability for certain […]

2022-07-08T09:25:14-07:00July 8, 2022|Member Alerts|

Member Alert: CFPB Issues Advisory Opinion on “Junk Fees” Charged by Debt Collectors

The Consumer Financial Protection Bureau (CFPB) today issued an advisory opinion affirming that debt collectors are often prohibited from charging “junk fees” or “pay-to-pay” fees under Federal law.  These charges are additional fees imposed to pay a debt a particular way, such as by phone or online.  The CFPB recognizes that most debt collectors allow […]

2022-06-29T11:30:13-07:00June 29, 2022|Member Alerts|

Zenarate AI Coach Recognized as a Leading Contact Center Training Solution at the Annual 2022 CCW Excellence Awards

AI Coach helps contact center leaders develop top-performing customer-facing teams with AI Conversation Simulation

PALO ALTO, Calif. and DENVER, June 27, 2022, Zenarate (https://www.zenarate.com/), the industry’s leading AI Conversation Simulation solution, had its AI Coach contact center training platform recognized as […]

2022-06-27T10:42:55-07:00June 27, 2022|Member News|
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