/Cheryl Nelson

About Cheryl Nelson

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So far Cheryl Nelson has created 7 blog entries.

Member News: MRS BPO LLC Introduces Revolutionary New AI Tool for Call Centers Using IBM Watson

CHERRY HILL, NJ, August 22, 2019 – MRS BPO LLC, a leading provider of services to the accounts receivables management industry, today announced the launch of Adam, a proprietary conversational IVR that services customers. Adam is a blend of AI and IVR which learns and expands every day. It combines state-of-the-art voice recognition technology from […]

2019-08-22T09:15:18+00:00August 22, 2019|Member News, Member Press, News, Press Releases, Public News|

Member News: FFAM360 Continues Tradition of Back to School Backpack and Supply Drive

Atlanta, GA- Each year, the FFAM360 offices in Atlanta, Phoenix, and Paso Robles organize a school supply drive to help families’ back to school efforts. This year’s drive collected backpacks and various school supplies, ensuring that 20 families and over 50 children arrive at school equipped and prepared to learn. Items collected include backpacks, […]

2019-08-21T12:32:14+00:00August 21, 2019|Member News, Member Press, News, Press Releases, Public News|

RMAI Update August 2019

“[I] wanted to congratulate [you] for having a wonderful representative like Irlanda because most companies are unpleasant to work with but Irlanda was exceptional!” –J.G., Kentucky (4/5/18

Add your consumer testimonials to the RMA Consumer Testimonial Databank by clicking here or by emailing David Reid at Please use the […]

2019-08-15T10:10:03+00:00August 14, 2019|RMAI Update|

Member News: DAKCS Software Systems, Inc. and Palinode Join Forces and Partner for Seamless e-OSCAR Dispute Process

Ogden, Utah — Today, debt collection and ARM software technology leader DAKCS Software Systems is excited to announce a partnership with Palinode to integrate Sonnet with DAKCS’s debt collection software solution.

This partnership provides DAKCS’ Beyond ARM customers full access and integration to Sonnet, which helps achieve dispute resolution quickly, increases productivity and reduces […]

Member News: Northwood Asset Management Group Announces Jason Collins as Director of Operations

BUFFALO, New York, July 25, 2019 Northwood Asset Management Group (NAMG), a nationally licensed third-party debt collection company delivering professional and reliable debt recovery solutions, today announced that Jason Collins has been named as Director of Operations. In this role, Mr. Collins will be […]

Press Release: RMAI Releases New Infographic Demonstrating High Compliance Level of RMAI Certified Businesses.

July 16, 2019 (Sacramento, CA): Today, Receivables Management Association International (RMAI) announced the release of a new infographic demonstrating the low number of complaints filed against Receivables Management Certification Program (RMCP) certified businesses. When looking at the number of accounts RMAI certified businesses collect on, only a small percentage of those accounts receive complaints on the […]

2019-07-18T08:29:42+00:00July 16, 2019|Member News, News, Press Releases, Public News|

Member News: National Debt Holdings Donates $5000 to the John R. Oishei Children’s Hospital

Buffalo, NY, July 9, 2019 National Debt Holdings today announced a $5000.00 donation to the John R. Oishei Children’s Hospital in Buffalo, New York. This generous donation is part of the Company’s Corporate Charitable Giving Program and will help to provide important services to Western New York’s chronically ill children and their […]

2019-07-16T09:31:22+00:00July 16, 2019|Member News, News, Press Releases, Public News|