RMAI Blog

*Sponsored* Why Lenders and Collection Agencies Are Turning to a Multichannel Strategy to Interact with Consumers

A multichannel strategy enables collection agencies and lenders to cut costs, improve processes, and meet the diverse needs of consumers.

By Sourabh Gupta, Founder and CEO of Skit.ai

*Sponsored Blog Post*

Over the past two years, the accounts receivables industry has undergone a notable transformation, marked by a booming demand […]

2024-04-09T08:15:34-07:00April 9, 2024|RMAI Blog|

2024 RMAI Advocacy in Action

RMAI works tirelessly to influence public policies that promote responsible consumer protection and sound business practices. We serve as the voice of the debt buying industry, representing members before federal and state legislatures and agencies and in the courts. Here are some photos from 2024’s advocacy efforts. […]

2024-02-16T09:44:05-08:00February 16, 2024|RMAI Blog|

Navigating Certification: Insights into the Audit Process with Pro Forma Inc

RMAI Certified Receivables Management Program Authorized Audit Providers perform third-party compliance audits for businesses applying for and renewing their Certified Receivables Business (CRB) and Certified Receivables Vendor (CRV) designation. This Q&A with Authorized Audit Provider, Pro Forma Inc gives current and future CRBs and CRVs insight into the compliance audit process. […]

2024-02-13T14:45:20-08:00February 13, 2024|RMAI Blog, RMAI Certification|

Navigating Certification: Insights into the Audit Process with Provana

RMAI Certified Receivables Management Program Authorized Audit Providers perform third-party compliance audits for businesses applying for and renewing their Certified Receivables Business (CRB) and Certified Receivables Vendor (CRV) designation. This Q&A with Authorized Audit Provider, Provana gives current and future CRBs and CRVs insight into the compliance audit process.

Lisle, […]

2024-02-13T14:25:20-08:00February 13, 2024|RMAI Blog, RMAI Certification|

Leveraging Artificial Intelligence and Machine Learning to Strengthen Consumer Protection and Data Privacy

While the current hot topics regarding artificial intelligence (AI) and machine learning focus on how these cutting-edge technologies can help streamline operations in the debt buying and debt collection space, an area worth emphasizing is how to be mindful of the data privacy implications of these tools, and also how they can also be used […]

2024-01-26T07:34:57-08:00January 26, 2024|RMAI Blog|

AI’s Revolutionary Role

By Heath Morgan 

5 Things You Need to Know About ChatGPT, Generative AI, and Robotic Process Automation

The AI Revolution is Here

The generative artificial intelligence (GAI) revolution is here. Artificial intelligence (AI) technology has permeated various facets of our lives for years but when OpenAI launched ChatGPT in November 2022, the ease […]

2024-01-25T07:13:28-08:00November 27, 2023|RMAI Blog|

New Kid on the Block(Chain) for the Debt Management Industry

By Keith Barnett

Companies can use blockchain technology to execute contracts, make and accept payments, and help confirm a chain of title when title is challenged by debtors in litigation.  Blockchain technology can also be used to help debt management companies when they receive subpoenas from the federal and state regulators related to investigations […]

2023-11-27T13:19:00-08:00November 27, 2023|RMAI Blog|

Navigating Certification: Insights into the Audit Process with ARM Compliance Business Solutions, LLC

RMAI Certified Receivables Management Program Authorized Audit Providers perform third-party compliance audits for businesses applying for and renewing their Certified Receivables Business (CRB) and Certified Receivables Vendor (CRV) designation. This Q&A with Authorized Audit Provider, ARM Compliance Business Solutions, LLC gives current and future CRBs and CRVs insight into the compliance audit process. […]

2023-11-22T09:03:50-08:00November 22, 2023|RMAI Blog, RMAI Certification|
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