Simulation Training Company Zenarate Releases 2022 CX Leaders Trends & Insights, Consumer Edition Report with Execs In The Know
Consumers increasingly value human interactions for positive brand experiences
Palo Alto, Calif. and Denver, Nov. 1, 2022, Zenarate (https://www.zenarate.com/), the leading Simulation Training solution, today announced the release of the Consumer Edition of […]
Pittsburgh, PA – October 31, 2020 Solutions for Account Management, Inc. (SAM) is excited to announce that Susan Namm CCCO, CCEP, CRVPM III has joined SAM as our Compliance Director. Susan brings more than 30 years of experience to SAM in compliance management, vendor management, auditing, and collection agency licensing.
Susan has a proven track record […]
Fairfield, NJ – Vertican Technologies, Inc., a global leader in the debt collection software industry, announced today the hiring of Michael H. Smither as Senior Legal Counsel.
Michael’s primary focus will be securing Vertican’s vast intellectual property rights developed over the past 40 years and enforcing the appropriate licensing of Vertican’s intellectual property to protect and promote […]
By Joe Wilde
In the past year, consumers have seen their incomes lag the aggressive price growth. Because of this imbalance, they have used up most of their savings and are in the process of maxing out their credit cards to make ends meet. On top of everything else, the growing threat of a […]
National Cybersecurity Awareness Month
October 21, 2022 (Sacramento, CA) – Each year, October is designated as National Cybersecurity Awareness Month. During this month, countless articles are written, and many television news stories are featured, warning all of us to be wary of sharing our personal data online. Unfortunately, many of us ignore these […]
For the last 11 years, RMAI has seen firsthand how General Counsel David Reid’s determination and desire to succeed has benefited the receivables management industry.
After growing up in Upstate New York, David went to Canisius College to major in history and political science before going to Albany Law School.
He said that because his favorite […]
Connect1, Business Consultants specializing in accounts receivable, technology, customer care and call center management, is proud to announce that, effective October 1,2022, all broker services will be powered by Debtfolio! The entire sales process can now be managed from start to finish with powerful software that creates consistent and easy file mapping, an audited and controlled bidding […]
Birmingham, Alabama – ARM Compliance Business Solutions is excited to announce that Rick Paulin has joined the company as a Learning & Development Advisor. In this role, Rick will support ARM Compliance Business Solutions clients through building robust and effective role-based training programs through live and online platforms.
Rick joins the company with over 30 years […]
Cora AI Coach, powered by Zenarate, helps Genpact accelerate digital transformation
PALO ALTO, Calif. and DENVER, October 4, 2022, Zenarate (https://www.zenarate.com/), the leading AI Conversation Simulation solution, today announced that Genpact, a global professional services firm focused on delivering digital transformation, is leveraging its award-winning AI Coach to improve agent performance and customer experiences […]
Malone Frost Martin PLLC is excited to announce that it has changed its name to now be known as Martin Lyons Watts Morgan PLLC. The firm announced the name change to recognize the efforts and leadership of partners Loraine Lyons, Xerxes Martin, Porter Heath Morgan, and Patrick Watts.
Partners Xerxes Martin and Patrick Watts have led […]