Member News

Zenarate to demonstrate award-winning AI Coach at Frost & Sullivan Annual Customer Contact East

PALO ALTO, Calif. and DENVER, April 4, 2023/PRNewswire/ — Zenarate, the leading AI Simulation Training solution for contact centers, today announced it won the 2023 Customer Value Leadership Award from Frost & Sullivan for demonstrating outstanding achievement in performance management […]

BONITA SPRINGS, FL – TRAKAmerica (“TRAK”) is pleased to announce the appointment of Roxanne Bartley as its first Chief Revenue Officer. In this role, Roxanne will be responsible for accelerating and scaling company revenue and will lead global sales, as well as Marketing and Branding. Roxanne brings a wealth of experience and expertise to […]

PHOENIX, AZ – After nearly two years, Superlative RM, a collection agency with locations in Phoenix, AZ and Elk Grove, CA, is celebrating a recent victory in the United States District Court for the Northern District of Illinois Eastern Division. On June 16, 2021, the plaintiff, through her counsel, filed a class action lawsuit […]

[Henderson, Nevada] 2023 – EverChain, the consumer-centric Recovery Management Solution (RMS) for consumer lenders and creditors, announced that it has patented Universal Due Diligence (UDD), a compliance management system that allows for Sellers, Buyers, and Agencies to submit for certification, submit for recertification, update, and confirm due diligence documents.

EverChain’s UDD provides unprecedented visibility into […]

Fairfield, NJ – Vertican Technologies , a global leader in the legal collection software industry, is proud to announce it has invested in Greentree Legal (GTL) in another milestone of Vertican’s plan to provide the collection industry with the tools it needs to become more efficient, compliant, and profitable. GTL’s core focus offers […]

NORFOLK, Va. – PRA Group is pleased to announce that Tim Kirk, country operations director for the company’s UK business, has been appointed to the Credit Services Association Board of Directors. The Credit Services Association (CSA) is the national trade association in the UK for organizations active in the debt collection and purchase industry. The association confirmed five […]

PHOENIX, AZ – Superlative RM, a collection agency located in Phoenix, AZ and Elk Grove, CA, is honored to announce its receipt of the 2022 Tier 1 Top Agency Award from Cascade365 — a family of companies that provide accounts receivable liquidity solutions to the consumer finance and healthcare industries.

“I’m very fortunate to […]

ATLANTA, Feb. 17, 2023 /PRNewswire/ — FLOCK Specialty Finance announces a strategic investment in technology and human capital related to data-driven insights and innovation. “Our investment in an analytical platform is foundational to our commitment to provide best-in-class support to our customers and our investors. The FLOCK analytics platform enables operational […]

Ranked #1 by Our Employees for the Third Year in a Row

St. Louis, MO January 31^st – Credit Control, LLC (“Credit Control”) is proud to announce for the third year in a row, our employees have ranked us as winners in the Best Places to Work in Collections program. This is the company’s […]

Zenarate AI Coach develops confident top-performing agents through AI Simulation Training

PALO ALTO, Calif. and DENVER, January 11, 2023 /PRNewswire/ — Zenarate, the leading Simulation Training solution, today announced AI Coach continues to lead contact center Simulation Training with seven badges in the G2 2023 report. G2 is the world’s largest and […]