The Receivables Management Association International (RMAI) is pleased to announce two significant milestones for its Receivables Management Certification Program (Program):

  • The Program finished its eighth year in 2020 with 476 certifications, a record number and a 25% increase over the prior year. All certification categories—which includes debt buying companies, collection agencies, collection law firms, brokers, service providers and individual professionals—saw year-over-year growth.
  • In December 2020, Tag Process Service, Inc. became the first RMAI certified process server. Tag Process Service, Inc. earned the Certified Receivables Vendor (CRV) designation in RMAI’s newest certification category for service providers. Additionally, Tag Process Service Inc. CEO Dave Rolf earned the Certified Receivables Compliance Professional (CRCP) designation.

“RMAI’s goal for our certification program has always been to create a homogenous program that spans all business types within the receivables industry. We are proud to welcome Tag Process Service, Inc., as the first certified process server,” said RMAI President Jim Mastriani.  All Certified businesses and individuals agree to voluntarily maintain the same type of rigorous standards and be subject to the same independent third-party auditing,” added Mastriani.

“Compliance monitoring is expensive. By adopting a holistic approach through certification, we believe we can reduce unnecessary costs for many of our members,” said RMAI Executive Director Jan Stieger.

Additional information on the Program can be found here.

Search for RMAI Certified Businesses here.

Search for RMAI Certified Individuals here.


About Receivables Management Association International:

Receivables Management Association International (RMAI) is a nonprofit trade association representing more than 570 companies that purchase or support the purchase of performing and nonperforming receivables on the secondary market. The Receivables Management Certification Program and Code of Ethics set the global standard within the receivables industry due to rigorous uniform industry standards of best practice which focus on the protection of the consumer. More information about RMAI is available at