Public News

News articles and press releases available to the general public.

TCN Again Named a Product Challenger in 2023 ISG Provider Lens™ Contact Center as a Service – Global Report

TCN has been recognized as a Product Challenger for delivering solutions that enable innovative customer experience and associated business benefits expected in the global market

GEORGE, Utah – September 19, 2023 – TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs, and collection agencies, today […]

2023-10-23T09:05:15-07:00October 19, 2023|Member News|

Spire Continues Community Outreach in Q3 With Veterans and Local School Support

LOCKPORT, NY – Spire Recovery Solutions, a respected and compliant collection agency headquartered in Lockport, NY, continued its community outreach efforts with another involved quarter focusing on veterans support and the local school district.

In July, Spire donated to Taps, a national nonprofit organization providing compassionate care and comprehensive resources for all those grieving the […]

2023-10-13T07:32:03-07:00October 13, 2023|Member Community Involvement|

RMAI Advocacy in Action

RMAI works tirelessly to influence public policies that promote responsible consumer protection and sound business practices. We serve as the voice of the debt buying industry, representing members before federal and state legislatures and agencies and in the courts. Here are some photos from 2023’s advocacy efforts. […]

2024-02-16T09:35:46-08:00October 11, 2023|RMAI Blog|

Protect Yourself Online: Cybersecurity Tips to Keep Your Information Safe

Since 2004, the President of the United States and Congress have declared October as Cybersecurity Awareness Month. According to the Cybersecurity & Infrastructure Security Agency (CISA), since 2015, 169 million personal records have been exposed. In small businesses, 66% say they rely on the internet but only 23% have an internet security policy.  CISA […]

2023-09-29T10:16:40-07:00September 29, 2023|RMAI Press Releases|

Jan Stieger, Executive Director of Receivables Management Association International, Announces Plans to Retire in March 2024

September 27, 2023:  Receivables Management Association International (RMAI) announced today that Executive Director, Jan Stieger, who has served in the role since January 2011, plans to retire in March 2024.  “Under Jan’s transformational and inspirational leadership, RMAI has become a respected leading voice for the receivables management industry and its members tirelessly promoting the important […]

2024-08-02T07:10:57-07:00September 27, 2023|RMAI Press Releases|

Inside Certification with Jacqueline Cuevas, President, Cuevas Jones LLC.

RMAI’s Receivables Management Certification Program offers professional designations to businesses and individuals operating and employed within the receivables industry. RMAI launched the Certification Program in 2013 with a stated mission to “provide enhanced consumer protections through rigorous and uniform industry standards of best practice.” As described in the following Q&A, certified businesses enjoy benefits including […]

2024-04-24T12:31:32-07:00September 25, 2023|RMAI Blog, RMAI Certification|

Mapping for the Future: Saving for Your Child’s Post-Secondary Journey

With the continued rising costs of post-secondary education, be it a trade school, a junior college or a private college or public university, it is never too early to save for the future, particularly when it comes to your children’s education. According to investment giant, Fidelity, most parents begin to save for their children’s […]

2023-09-06T13:36:31-07:00September 4, 2023|RMAI Press Releases|
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