Articles about important industry related topics created by our members.
Pittsburgh, PA – October 31, 2020 Solutions for Account Management, Inc. (SAM) is excited to announce that Susan Namm CCCO, CCEP, CRVPM III has joined SAM as our Compliance Director. Susan brings more than 30 years of experience to SAM in compliance management, vendor management, auditing, and collection agency licensing.
Susan has a proven track record […]
Fairfield, NJ – Vertican Technologies, Inc., a global leader in the debt collection software industry, announced today the hiring of Michael H. Smither as Senior Legal Counsel.
Michael’s primary focus will be securing Vertican’s vast intellectual property rights developed over the past 40 years and enforcing the appropriate licensing of Vertican’s intellectual property to protect and promote […]
Connect1, Business Consultants specializing in accounts receivable, technology, customer care and call center management, is proud to announce that, effective October 1,2022, all broker services will be powered by Debtfolio! The entire sales process can now be managed from start to finish with powerful software that creates consistent and easy file mapping, an audited and controlled bidding […]
Birmingham, Alabama – ARM Compliance Business Solutions is excited to announce that Rick Paulin has joined the company as a Learning & Development Advisor. In this role, Rick will support ARM Compliance Business Solutions clients through building robust and effective role-based training programs through live and online platforms.
Rick joins the company with over 30 years […]
Cora AI Coach, powered by Zenarate, helps Genpact accelerate digital transformation
PALO ALTO, Calif. and DENVER, October 4, 2022, Zenarate (https://www.zenarate.com/), the leading AI Conversation Simulation solution, today announced that Genpact, a global professional services firm focused on delivering digital transformation, is leveraging its award-winning AI Coach to improve agent performance and customer experiences […]
Malone Frost Martin PLLC is excited to announce that it has changed its name to now be known as Martin Lyons Watts Morgan PLLC. The firm announced the name change to recognize the efforts and leadership of partners Loraine Lyons, Xerxes Martin, Porter Heath Morgan, and Patrick Watts.
Partners Xerxes Martin and Patrick Watts have led […]
Mike Frost, formerly the Managing Partner at Malone Frost Martin PLLC (MFM), and Chad Echols, owner of The Echols Firm, LLC have joined forces creating a new firm, Frost Echols LLC. This boutique law firm, with a nationwide presence will open October 1, 2022.
Frost and Echols, with a strong team of attorneys, will continue their […]
Zenarate AI Coach simulation training helps contact center leaders develop confident top-performing agents.
Zenarate, the world’s leading AI Conversation Simulation solution, today announced AI Coach has been awarded seven badges by G2, the world’s largest and most trusted software review marketplace. This recognition is based on the responses of real users for each […]
DENVER, CO – Harvest Strategy Group is pleased to announce the addition of Pete Klipa as Chief Operating Officer. Mr. Klipa brings 20 years’ executive experience in the accounts receivable space with a strong consumer-focused perspective. His experience includes eight years with Discover Financial Services as senior manager of recovery. Mr. Klipa will be […]
PRA Group’s Kevin Stevenson honored for third consecutive year as Virginia leader
NORFOLK, Va., Sept. 1, 2022 — Kevin Stevenson, president and CEO of PRA Group, Inc. (Nasdaq: PRAA), has been named to Virginia Business Magazine’s Virginia 500 Power List for 2022-23.
PRA Group President and CEO Kevin Stevenson was honored for the third consecutive year in the Virginia […]