RMAI Blog

Viral debt advice on social media: Separating fact from fiction

By: Keshonda Walker, director of compliance, InvestiNet

Social media has become a primary source of information (including misinformation and disinformation) for millions of people. In recent years, a trend has emerged of viral videos encouraging consumers to avoid paying debts in collection. These videos are often created by financial influencers or small business owners looking to […]

2025-10-03T10:49:29-07:00October 3, 2025|RMAI Blog|

October is Cybersecurity Month!

By Michael Kane, J.J Marshall & Associates

Cybersecurity is a shared responsibility of all users and departments across your organization.  Everyone has an obligation to do their part to safeguard company, client, and consumer information.  A single incident can, at worst, bring down a company, and at the very least will require the time and effort, […]

2025-09-22T08:25:33-07:00September 22, 2025|RMAI Blog|

2025 RMAI Advocacy in Action

RMAI works tirelessly to influence public policies that promote responsible consumer protection and sound business practices. We serve as the voice of the debt buying industry, representing members before federal and state legislatures and agencies and in the courts. Here are some photos from 2025’s advocacy efforts. […]

2025-08-20T09:12:18-07:00July 21, 2025|RMAI Blog|

Data Security and Privacy – An Ounce of Prevention is Worth a Pound of Cure, Or Is It?

By Michael Kane, J.J Marshall & Associates

We all want to believe that our data security is bulletproof, that we have taken all the necessary measures to protect our systems and data, both proprietary and consumer, and that we are keeping this data private.  We have the best hardware and software solutions in place and top-notch, […]

2025-01-21T08:20:48-08:00January 21, 2025|RMAI Blog|

Employee Spotlight: Advocacy and Community Engagement with Jay

In an effort to advance RMAI’s advocacy efforts, Jay Singh was brought into the newly created position of Legislative & Public Relations Specialist.

Jay Singh, Legislative & Public Relations Specialist.

Jay works directly with David Reid, General Counsel & Senior Director of Government Affairs, on things like medical […]

2025-01-10T07:46:57-08:00January 10, 2025|RMAI Blog|

Why I’m Involved with Receivables Management Association International (RMAI)

As Director of Business Development at National Credit Adjusters, LLC, my involvement with the Receivables Management Association International (RMAI) has been important to my career in receivables management and greatly beneficial to the success and continual improvement of our industry and collective industry organizations. It’s also been a valuable avenue for my personal […]

2024-10-18T10:25:51-07:00October 18, 2024|RMAI Blog, RMAI Certification, RMAI Membership|
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