With a passion for customer connections only matched by her relentless work ethic, Nicole Canon, RMAI’s new Membership Marketing Coordinator, was a perfect fit for the association.
Nicole came to RMAI in March after looking for a career that would afford her more human interaction in a different capacity than she was used to.
Over the past half-year, Susan Stauts, Administrative Coordinator & Bookkeeper at RMAI, has adeptly managed finances, meticulously tracked numbers, and consistently infused her work with a smile.
While Susan is responsible for bookkeeping, accounts receivables, event registrations, processing certification applications, and administrative tasks, she enjoys the accounts receivables the most.
“I find it fascinating; it is […]
Due to high delinquencies and charge-offs, creditors and collection agencies need help with the high cost of human resources, as well as issues of agent attrition, training, hiring, and staffing costs.
To address these challenges, the […]
Coming straight from the Nation’s Capital, RMAI’s new Executive Director Mike Becker carries with him a love of advocacy and a deep appreciation for the value of associations.
After graduating from George Mason University with a degree in Government and International Politics, Mike spent some time working on Capitol Hill before moving over to association […]
By Stephan Venter, Senior VP of Sales at Nutun
*Sponsored Blog Post*
A Rising Powerhouse in Global Outsourcing
South Africa’s BPO scene is growing exponentially and companies around the world are taking notice. Since 2017, our BPO industry has been increasing by 22% every year and experts predict that by 2027, it […]
By Sourabh Gupta, Founder and CEO of Skit.ai
*Sponsored Blog Post*
Over the past two years, the accounts receivables industry has undergone a notable transformation, marked by a booming demand […]
RMAI works tirelessly to influence public policies that promote responsible consumer protection and sound business practices. We serve as the voice of the debt buying industry, representing members before federal and state legislatures and agencies and in the courts. Here are some photos from 2024’s advocacy efforts. […]
RMAI Certified Receivables Management Program Authorized Audit Providers perform third-party compliance audits for businesses applying for and renewing their Certified Receivables Business (CRB) and Certified Receivables Vendor (CRV) designation. This Q&A with Authorized Audit Provider, Pro Forma Inc gives current and future CRBs and CRVs insight into the compliance audit process. […]