Certification - Business

Check the Certified Business Directory to search Certified Businesses by name, business type, and more. The Certified Business Directory is used by creditors looking to sell or place their defaulted accounts as well as other businesses.

• Only one set of policies and procedures needs to be created rather than multiple versions of the same policy.
• Only the Chief Compliance Officer needs to complete their individual Certified Receivables Compliance Professional (CRCP) designation rather than having multiple CCOs.
• All businesses in a “family of companies” have a single unified audit, which significantly […]
  

Affiliated businesses (debt buying companies, collection law firms, and third-party collection agencies) may share certification under a “Family of Companies” designation provided that all of the businesses meet the following criteria:

• Have the same Chief Compliance Officer (CCO)
• Have the same executive management team that exerts control over business operations (this requirement may be waived […]
  

Effective January 1, 2025, all debt buying company members must earn the Certified Receivables Business (CRB) designation regardless of whether they are purchasing or selling debt. New members that joined in 2024 have one (1) year to get their business certified.

Collection law firms, third party collection agencies, and vendors may voluntarily seek the CRB or […]

Certifications will be granted to businesses that comply with uniform and rigorous industry standards of best practices and pass an RMAI conducted background check. The standards address core principles including account documentation, chain of title, consumer complaint and dispute resolution, statute of limitation compliance, vendor management, credit bureau reporting, resale, as well as other relevant […]