The RMAI Resource Library is your one-stop shop for knowledge and information featuring the following subject areas:
RMAI offers continuing education at in-person events (Annual Conference and Executive Summit) and for live and recorded educational webinars. RMAI also offers continuing legal education (CLE) at the Annual Conference. New for 2024, RMAI will offer continuing legal education (CLE) at the Executive Summit and for educational webinars.
As a benefit of membership, employees of RMAI […]
Now the Diversity Equity Inclusion Committee, in February 2019, the RMAI Board of Directors started the Diversity Equity Inclusion Task Force with a mission to empower RMAI member companies to create an inclusive culture by delivering rich content and experiences on diversity and inclusion practices that will allow their businesses to thrive. RMAI created the […]
RMAI ensures a viable credit ecosystem by setting receivables management industry standards, being the authoritative voice in advocacy, championing professional and ethical business practices, and providing unrivaled business networking opportunities.
RMAI promotes the essential role of the receivables management industry in the credit ecosystem.
The CFPB has prepared sample letters you can use to respond to a debt collector who is trying to collect a debt from the wrong person, as well as tips on how to use them. The sample letters may help you to get information, set ground rules about any further communication, or protect some of […]
Debt collectors cannot call you at times they know are inconvenient, such as before 8 a.m. or after 9 p.m., unless you specifically agree to it. If a debt collector knows you are not allowed to receive the calls at work, then the debt collector is not allowed to call you there. Debt collectors may […]
The FDCPA says debt collectors can’t harass, oppress, or abuse you or anyone else they contact. Some examples of harassment are:
Ask the caller for their name, company, street address, telephone number. If your state licenses debt collectors, also ask for a professional license number. You can refuse to discuss any debt until you get a written “validation notice.” Do not give personal or financial information to the caller until you have confirmed it is a […]