Certification - Business

What is the RMAI Resource Library?

The RMAI Resource Library is your one-stop shop for knowledge and information featuring the following subject areas:

  • RMAI Information & Opportunities – RMAI Ad Kit, Contributor Guidelines, Maximizing Your Membership, DEI Baseline Recommendations, Exhibitor & Sponsor Prospectus, and 2023 Annual Report
  • Certification Resources – Program Overview, Governance Document, Certified Business Directory, Certified Individual Directory, Education […]

What are the benefits of Family of Companies?

  • Only one set of policies and procedures needs to be created rather than multiple versions of the same policy.
  • Only the Chief Compliance Officer needs to complete their individual Certified Receivables Compliance Professional (CRCP) designation rather than having multiple CCOs.
  • All businesses in a “family of companies” have a single unified audit, which significantly […]
2023-11-13T13:53:49-08:00November 13, 2023||

Can affiliated businesses share certification?

Affiliated businesses (debt buying companies, collection law firms, and third-party collection agencies) may share certification under a “Family of Companies” designation provided that all of the businesses meet the following criteria:

  • Have the same Chief Compliance Officer (CCO)
  • Have the same executive management team that exerts control over business operations (this requirement may be waived […]
2023-11-13T13:51:41-08:00June 13, 2020||

Is certification required for my business?

Currently, debt buying companies actively purchasing portfolios must earn the Certified Receivables Business (CRB) designation within one year as a condition for RMAI membership. Debt buying companies not actively purchasing receivables must meet the following requirements to remain an associate debt buyer member:

  • Must not have purchased an account since the last membership renewal
  • When […]
2023-11-13T13:50:27-08:00June 13, 2020||

What does business certification involve?

Certifications will be granted to businesses that comply with uniform and rigorous industry standards of best practices and pass an RMAI conducted background check. The standards address core principles including account documentation, chain of title, consumer complaint and dispute resolution, statute of limitation compliance, vendor management, credit bureau reporting, resale, as well as other relevant […]

2023-11-13T13:48:54-08:00June 13, 2020||
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