Launches Certification Version 11.0

March 2, 2023 (Sacramento, CA) – The RMAI Certification Council announces the adoption of version 11.0 of the Receivables Management Certification Program (RMCP) after a lengthy development and review process. Several significant enhancements were added to the program in version 11.0, including:

  • Expanding the program to include commercial debt.
  • Creating a specialty certification for process servers.
  • Requiring a Pre-Certification Audit for debt buyers, collection agencies, and collection law firms that seek initial certification on or after March 1, 2024. Applications received prior to this date will not require a Pre-Certification Audit.

“RMAI is excited to expand our highly respected certification program to include commercial debt,” said Anne Thomas, President of the Receivables Management Association International (RMAI). “The association’s goal has been and continues to be to provide a single compliance footprint from origination through payment, collections, litigation, and account closure.”

“After a decade of protecting the receivables industry and consumers through advancing comprehensive and uniform standards of best practice, it seemed to be an appropriate time to do the same for commercial loans as we launch into our second decade of certification.”

From Version 1.0 to Version 11.0, the program has expanded over the years from 19 standards to 63 standards, and from certifying only debt buyers to certifying debt buyers, collection agencies, law firms, brokers, process servers, and vendors.

For more information on RMAI certification for receivable businesses and individuals, please visit the RMAI website at For more information on version 11.0, view our program overview.


About Receivables Management Association International

Receivables Management Association International (RMAI) is a nonprofit trade association representing more than 600 businesses that support the purchase, sale, and collection of performing and nonperforming receivables on the secondary market. The RMAI Receivables Management Certification Program and Code of Ethics set the global standard within the receivables industry due to the rigorous uniform standards of best practice which focus on protecting consumers.

More information about RMAI is available at