Certified Receivables Business
Business certifications are granted to debt buying companies, collection law firms, third-party collection agencies, and brokers that comply with uniform and rigorous industry standards of best practices including account documentation, consumer complaint and dispute resolution, vendor management, resale, and other operational procedures and pass a background check.
Certification for debt buying companies: Debt buying companies who are actively purchasing portfolios must complete their CPRC designation within one year as a condition for RMAI membership. Debt buying companies who are not actively purchasing receivables must meet the following requirements to remain an associate member:
- Must not have purchased an account since your last membership renewal
- When you purchase an account, it must meet all the requirements and standards outlined in the certification program
- Must complete your business certification within one year of purchasing an account
Certification for collection law firms and third-party agencies:
Collection law firms, third-party collection agencies, and brokers may voluntarily seek the CRB designation but it is not a requirement in order to maintain their RMAI membership. Businesses like the single compliance footprint offered by the program as it provides a way to help identify potential business partners and venders that are committed (and audited) to the same high standards that they are maintaining.