Member Alert: Wisconsin Court of Appeals Decision on Right to Cure Notice
The Court of Appeals of Wisconsin, District I, recently held that the National Bank Act does not preempt the Wisconsin Consumer Act’s requirement to send a notice of right to cure to a borrower in default prior to filing a collection action. Bank of America., N.A. v. Riffard, No. 2023AP125, 2025 Wisc. App. LEXIS […]
Member Alert: RMAI Launches Version 13.0 of the Receivables Management Certification Program
The RMAI Certification Council announces the adoption of version 13.0 of the Receivables Management Certification Program after a lengthy development and review process. Several significant enhancements were added to the program in version 13.0, including:
- Allowing the Full Compliance Audit to be done remotely with several exceptions.
- Modifying the review process for claims of […]
RMAI Update February 2025
In This Update
RMAI loved seeing so many of you in Las Vegas last week. We set record numbers for recent years with almost 1,600 attendees at our 2025 Annual Conference! We valued the support of 45 sponsors, enhancing our ability to provide the highest level of education and networking […]
Member Alert: PRESIDENT TRUMP FIRES DIRECTOR CHOPRA
Earlier today, President Trump fired Director Chopra from the CFPB. It’s been reported that the White House delivered the news via an email.
There has been speculation about whether Director Chopra would remain in his position following President Trump’s inauguration, but that uncertainty ends today. For several months, various candidates have been considered to replace Director […]
Member Alert: NEW YORK CITY LOOKING AT REPUBLISHING DEBT COLLECTION RULE
RMAI has learned that the New York City Department of Consumer & Worker Protection (DCWP) will publish later this week a revision to the Debt Collection Rule they adopted on August 12, 2024. The rule was originally scheduled to be effective December 1, 2024, but was later amended to be effective on April 1, 2025.
DCWP […]
RMAI Update January 2025
In This Update
Member Alert: RMAI SEEKS COMMENTS ON PROPOSED CHANGES TO CERTIFICATION PROGRAM
The Certification Council is proposing edits to the Receivables Management Certification Program (RMCP). The Council is required to perform a review of certification program standards at least annually to ensure the program reflects “evolving industry best practices, input from key stakeholders and communities of interest, areas of Council concern, and recent regulatory and statutory changes.”
The […]
Member Alert: RMAI Recommends Suspension of Communications to Consumers Affected by the City of Los Angeles Wildfires
RMAI extends its thoughts of support to all of those affected by the wildfires in Los Angeles. RMAI recommends all members temporarily suspend collection calls and communications to consumers in Los Angeles County. Information on the impact of the Los Angeles wildfires can be found on the City of Los Angeles Emergency Management Department.
To find out more […]
Member Alert: CFPB Finalizes Rule to Remove Medical Bills from Credit Reports
The CFPB has released its Final Rule on removing medical debt from credit reports. RMAI is still reviewing the 345-page rule but has prepared the below summary.
The CFPB finalized its definition of medical debt information in § 1022.3(j) [located on page 340], as “medical information that pertains to a debt owed by a consumer […]