Articles about important industry related topics created by our members.
Zenarate AI Coach develops confident top-performing agents through AI Simulation Training
PALO ALTO, Calif. and DENVER, January 11, 2023 /PRNewswire/ — Zenarate, the leading Simulation Training solution, today announced AI Coach continues to lead contact center Simulation Training with seven badges in the G2 2023 report. G2 is the world’s largest and […]
Middleboro, MA, January 9, 2023 – Action Collection Agencies, Inc. (ACA) in Middleboro, MA has appointed Candice E. O’Brien as its Executive Vice President/Chief Operations Officer overseeing the operations of its first and third party collections services.
“I have known Candice as an industry colleague and formidable competitor for well over two decades,” said Jay E. […]
Fairfield, NJ – Stephen Greco, Vertican Technologies, Inc. Chief Information Officer, received recognition from the CIO Professional Network as one if its 2022 Distinguished Members. This organization is a members-only network set up to share best practices and insight on common issues and it recently asked its community to register their votes for the three […]
PHOENIX, AZ – Superlative RM announced today that John Curry has joined the team as the Vice President of Business Development. Curry has over thirty-six years of experience in the ARM industry, having experience in sales and marketing and debt purchasing. This announcement comes as Superlative looks to expand and compete in new […]
Zenarate AI Coach develops confident top-performing agents through Simulation Training
PALO ALTO, Calif. and DENVER, December 13, 2022 — Zenarate, the world’s leading Simulation Training solution, today announced a record year of more than doubling its already large customer base that now includes eight of the top 10 banks, three of the top […]
Philadelphia, PA December 11, 2022-Hospital revenue cycle management in the 48 continental United States just got more robust thanks to the merger of JP Recovery Service (JPRS) and Meduit, two leading healthcare revenue cycle solutions companies.
JP Recovery Services—represented in this merger by Corporate Advisory Solutions (CAS)—has been in business for over 25 years. At the […]
ST. GEORGE, Utah – November 3, 2022 – TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs, and collection agencies, today announced its TCN Operator platform has been selected as a winner of the 2022 Contact Center Technology Award by CUSTOMER Magazine, the premier publication of TMC, […]
Global financial services company marks milestone at new offices in HALO Kilmarnock
NORFOLK, Va., Dec. 5, 2022 – PRA Group, Inc. (Nasdaq: PRAA), a global financial services company, today celebrated 10 years of operating in the UK.
UK Government Minister for Scotland Malcolm Offord joined PRA Group President and CEO Kevin Stevenson, other local leaders and […]
CHICAGO, IL – Markoff Law LLC is excited to announce the addition of two attorneys to its team—Greg Dye and Alison Verges Walters. Mr. Dye brings over 20 years of industry experience having worked at a number well-known firms in the industry throughout his career. He joins the firm as its Director […]
TAMPA, Fla. Nov. 14, 2022 – Midland Credit Management, an Encore Capital Group Company, named ProVest LLC its Top Internal Legal Partner. ProVest was honored at the 2022 Fall National Creditors Bar Association Conference in Tampa, Fla. Midland annually recognizes only one vendor with this prestigious award.
Midland’s Partner Award recognizes a vendor that combines strong […]