By Jeffrey A. Schreiber and Vincent P. Reed
After 46 years since “debt collector” was defined in the federal Fair Debt Collection Practices Act, 15 U.S.C. 1692-1692p (“the Act”), why do courts still disagree with its meaning? The Act was enacted prior to the consumer debt buyer industry matured. Consequently, the legislative […]
By Chad Probst
The collapse of the Silicon Valley Bank (SVB) in March 2023 signaled an uncertain outlook for the U.S. economy and emphasized the need for businesses to consider several aspects of their payment processing approach while taking into account an ever-changing regulatory environment.
In this article, we explore the benefits of using […]
For over eight years, Event & Sales Development Manager Sylvia Done has been working hard to give RMAI members experiences they will remember.
Event & Sales Development Manager, Sylvia Done.
In addition to overseeing the planning process for all RMAI events like Annual Conference, Executive Summit, and […]
Working at an association is different from any other job, but it is something that Deputy Director Penny Cunha has loved her whole working life.
Careers in associations require teamwork and flexibility, being able to work with all types of people, a willingness to learn and to help […]
*Sponsored Post by TransUnion*
Get a first look at the trends, challenges and opportunities reshaping the third-party collections industry. We invite you to download the annual survey — Charting the Course and Steering Toward Success — conducted by TransUnion and the Aite-Novarica Group.
Some standout takeaways include:
By Sourabh Gupta
*Sponsored Blog Post* Confronted with growing challenges, financial institutions across the U.S. are gearing up for an era of rapid digital transformation and AI-led automation, aiming to boost productivity, efficiency, and security. Debt collection agencies are among the companies looking for solutions that can help them transform, and 2023 will […]
From journalism to social media, Communications & Administrative Coordinator, Aurora Sain likes to stay connected.
Communications & Administrative Coordinator Aurora Sain.
As the newest employee of RMAI, Aurora started in July 2022 and dove headfirst into everything receivables management.
Her main responsibility is developing, scheduling, posting, and interacting […]
By Michael Magarrell
Time is a valuable resource, especially in a production business. Resources spent dialing, answering, negotiating, and closing payments have measurable value. Resources spent dialing outdated numbers, speaking with wrong party contacts, and buying/using outdated data are measurable expenses.
When determining who to contact first in a dialing strategy, many […]
Even without working 5 days a week, Communications Manager Cheryl Nelson is an essential part of RMAI.
In her role she is responsible for all of the graphic design needs of the company including branding for events, digital and print publications, and advertising. She was also responsible for the website and social media before someone […]
From the medical field to accounting, Administrative Coordinator & Bookkeeper Laura Scheiber has finally found what she was looking for at RMAI.
Laura spent six years as a medical technician in the Air Force Reserve before her military contract ended and she went into banking.
She had experience working […]