TransUnion recently appointed Manny Plasencia as the Senior Director of Third-Party Collections. In this key leadership role, Manny will spearhead efforts to drive the growth and innovation of TransUnion’s Third-Party Collections vertical.
With over 25 years of extensive experience across Financial Services, FinTech, E-Commerce, and BPO sectors, Manny has successfully helmed operations, compliance, and quality assurance for prestigious organizations, including American Express, Convergent, eBay, and Goldman Sachs – GreenSky. His expertise in Collections, Customer Service/Engagement/Retention, and delivering unparalleled consumer experiences sets him apart as a leader in the industry.
Marko Ivanov, Senior Vice President of Diversified Markets at TransUnion, shared, “We are excited to welcome Manny to our leadership team. His vision and experience will play a pivotal role in driving TransUnion’s continued growth and strategic advancement in the Third-Party Collections sector.”