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TCN Acquires Abstrakt to Expand AI Agent Assist and Automated QA Capabilities
St. George, UT – October 1, 2026 – TCN, a leading global provider of AI-powered cloud contact center software and solutions, today announced the acquisition of Abstrakt, a real-time agent assist and automated quality assurance (QA) company. The acquisition seamlessly integrates Abstrakt’s real-time agent [...]
RNN Group Launches VAST Information Solutions to Connect Trusted Intelligence With Operational Decisions
VAST brings together RNN Group’s intelligence capabilities to help clients move from verified information to timely operational action.Atlanta, GA – September 30, 2026 - Organizations across the receivables industry have become increasingly sophisticated at acquiring information. The greater challenge is ensuring that information reaches the [...]
Frost Echols Welcomes Denise Hatem as Firm’s Newest Attorney
Frost Echols, LLC announced today that Denise Hatem will join the firm as an attorney beginning September 28. Denise advises debt collection agencies, creditors, debt buyers, and others in the credit and collection industry on federal and state regulatory compliance. Her practice focuses on [...]
ConServe Welcomes Two New Directors of Business Development to Sales Team
Reinforcing ConServe’s Commitment to Growth, Innovation, and Strengthening Client Relationships Rochester, N.Y. – August 24, 2026 - Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections solutions, is excited to announce the addition of Ryan [...]
Cascade Receivables Management, LLC Selected as One of the Best Places to Work in Collections for Third Year in a Row
PETALUMA, CA -- Cascade Receivables Management, LLC, part of the Cascade365 Family of Companies (“Cascade”), is proud to announce that it has been selected as one of the 2026 Best Places to Work in Collections by ACA International and Best Companies Group. This honor [...]
ConServe Recognized as a 2026 Best Places to Work in Collections
ACA International and Best Companies Group Honors ConServe for the 12th Time Rochester, N.Y. – July 24, 2026 - Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections solutions, is proud to announce it [...]