News articles and press releases available to the general public.
For the last 11 years, RMAI has seen firsthand how General Counsel David Reid’s determination and desire to succeed has benefited the receivables management industry.
After growing up in Upstate New York, David went to Canisius College to major in history and political science before going to Albany Law School.
He said that because his favorite […]
Connect1, Business Consultants specializing in accounts receivable, technology, customer care and call center management, is proud to announce that, effective October 1,2022, all broker services will be powered by Debtfolio! The entire sales process can now be managed from start to finish with powerful software that creates consistent and easy file mapping, an audited and controlled bidding […]
Birmingham, Alabama – ARM Compliance Business Solutions is excited to announce that Rick Paulin has joined the company as a Learning & Development Advisor. In this role, Rick will support ARM Compliance Business Solutions clients through building robust and effective role-based training programs through live and online platforms.
Rick joins the company with over 30 years […]
Cora AI Coach, powered by Zenarate, helps Genpact accelerate digital transformation
PALO ALTO, Calif. and DENVER, October 4, 2022, Zenarate (https://www.zenarate.com/), the leading AI Conversation Simulation solution, today announced that Genpact, a global professional services firm focused on delivering digital transformation, is leveraging its award-winning AI Coach to improve agent performance and customer experiences […]
Malone Frost Martin PLLC is excited to announce that it has changed its name to now be known as Martin Lyons Watts Morgan PLLC. The firm announced the name change to recognize the efforts and leadership of partners Loraine Lyons, Xerxes Martin, Porter Heath Morgan, and Patrick Watts.
Partners Xerxes Martin and Patrick Watts have led […]
Mike Frost, formerly the Managing Partner at Malone Frost Martin PLLC (MFM), and Chad Echols, owner of The Echols Firm, LLC have joined forces creating a new firm, Frost Echols LLC. This boutique law firm, with a nationwide presence will open October 1, 2022.
Frost and Echols, with a strong team of attorneys, will continue their […]
RMAI’s Director of Certification and Education, Shannon Parod.
If you have been an RMAI member at any point during the last eight years, you have most likely interacted with Director of Certification and Education, Shannon Parod. In addition to being a friendly face for staff and […]
Zenarate AI Coach simulation training helps contact center leaders develop confident top-performing agents.
Zenarate, the world’s leading AI Conversation Simulation solution, today announced AI Coach has been awarded seven badges by G2, the world’s largest and most trusted software review marketplace. This recognition is based on the responses of real users for each […]
By Simone Somekh
The U.S. economy has been shrinking; many experts have pointed out that technically we have already entered a recession, as the economy has now contracted for two consecutive quarters. Fears of a recession have dominated most sectors of […]