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Zenarate Selected by Genpact to Develop Top-Performing Agents Across its Global Contact Centers Using AI Conversation Simulation
Cora AI Coach, powered by Zenarate, helps Genpact accelerate digital transformation
PALO ALTO, Calif. and DENVER, October 4, 2022, Zenarate (https://www.zenarate.com/), the leading AI Conversation Simulation solution, today announced that Genpact, a global professional services firm focused on delivering digital transformation, is leveraging its award-winning AI Coach to improve agent performance and customer experiences […]