February 8, 2024 (Sacramento, CA) – Members of Receivables Management Association International (RMAI) elected Officers and Directors to its Board for 2024. Of the ten-member Board, eight are continuing service from the previous year. The 2024 Officers and Directors are:

  • Brett Soldevila, Security Credit Services, LLC, President
  • Jon Mazzoli, Resurgent Holdings, Inc., President Elect
  • Brian Williams, Crown Asset Management, LLC, Treasurer
  • Amber Russo, Kino Financial Co., LLC, Secretary
  • Anne Thomas, Cavalry Portfolio Services, Past President
  • Joe Barbito, Orbita Capital Group, LLC, Director
  • Kelly Knepper-Stephens, TrueAccord, Director
  • Andrew J. Roskam, Acctcorp International, Inc/Accounts Receivable, Inc., Director
  • Mellisa Massey, National Credit Adjusters, Director
  • Todd L. Gurstel, Gurstel Law Firm, P.C., Director

Mellisa (“Missy”) Massey is joining the RMAI Board of Directors for 2024, in the certified debt-buyer seat. She is the Director of Business Development for National Credit Adjusters, LLC, and has over 20 years of experience as a credit and risk professional in collections leadership and service provider network management from the credit issuer, 3rd party forwarder and debt buyer perspectives.  Prior to joining NCA, Missy specialized in managing large-scale recovery operations – specifically law firm servicing and litigation strategies for Jaffe & Asher LLP, Portfolio Recovery Associates and Target Corporation.

Missy said of her goals for the future, “With a clear understanding of the association’s objectives and the need for strong leadership, it’s not just my responsibility to step in and contribute to ensure continuity and unity for future generations – it will be my honor to encourage tomorrow’s leaders.”

Todd Gurstel is joining the RMAI Board of Directors for 2024, in the certified law firm seat.  Todd is the founder of Gurstel Law Firm, P.C., which is a multi-state litigation law firm that represents businesses in all aspects of litigation through the judgment collection phase. Since 1987, Todd has focused his practice on credit collection, is a recognized leader within the Creditors’ Rights industry, and is known for regularly setting and sharing best practice standards.

Todd shared his hopes for contributing to RMAI, saying, “Given my 26 years of experience running Gurstel Law Firm from its very beginnings to one of the leading creditors rights law firms in our industry, I will be able to provide all certified law firms the representation needed on the board.”

The RMAI Board of Directors is committed in 2024 to forming and maintaining close relationships with member companies, while achieving a smooth transition to the new RMAI Executive Director. The RMAI Certification Program continues to evolve as the industry faces new challenges and requirements. In 2024, RMAI will assist Associate Debt Buyer members in meeting the new requirement to achieve a Certified Receivables Business designation by January 1, 2025. Starting in 2024, BBB National Programs will independently administer the Remediation Committee for RMAI’s Receivables Management Certification Program (RMCP), to further advance the program.

RMAI will also continue its robust advocacy work.  “We continue to advocate at the state and federal levels on behalf of the industry, while building relationships and educating decision makers before issues arise rather than after,” said Jan Stieger, Executive Director of RMAI.  “In addition to our advocacy, we look forward to holding our Executive Summit at the Hyatt Regency Tamaya in Santa Ana Pueblo, New Mexico.”


About RMAI

Receivables Management Association International (RMAI) is a nonprofit trade association representing more than 600 companies that purchase or support the purchase of performing and nonperforming receivables on the secondary market. The RMAI Receivables Management Certification Program and Code of Ethics set the global standard within the receivables industry due to the rigorous uniform standards of best practice which focus on protecting consumers. More information about RMAI is available at www.rmaintl.org.

RMAI’s 2024 Annual Conference brings together stakeholders in the receivables management industry—welcoming attendees and exhibitors, presenting highly-respected educational programming, and numerous networking opportunities with key participants, including debt buying companies, collection law firms, collection agencies, brokers, vendors, major creditors, and international members.