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So far Aurora Sain has created 849 blog entries.

ConServe Launches AKUVO Connector

Partnering Together to Seamlessly Enhance Third-Party Collections Nationwide

Rochester, N.Y. – October 22, 2025 – Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections solutions, proudly announces its integration partnership with AKUVO, the leading provider of collections software solutions. This integration will allow credit unions […]

2025-10-22T12:37:50-07:00October 22, 2025|Member News|

ConServe Welcomes Joe Del Bene and Tammy Kelley as New Directors of Business Development

Bringing Over 40 Years’ Combined Experience in Client Development and Collections Management

Rochester, N.Y. – October 20, 2025 – Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections solutions, is excited to announce the addition of Joe Del Bene and Tammy Kelley to their Sales […]

2025-10-20T10:49:14-07:00October 20, 2025|Member News|

Member Alert: Federal Court Upholds New York’s Retroactive Reduction of Consumer Debt Judgment Interest Rate

On September 26, a federal court judge ended a challenge to the constitutionality of New York’s Fair Consumer Judgment Interest Act (“FCJIA”), which retroactively reduced the statutory post-judgment interest rate on consumer debt judgments from 9% to 2%. The basis for the challenge by three New York-based credit unions was that FCJIA amounted to an […]

2025-10-10T15:19:34-07:00October 10, 2025|Member Alerts|

Member Alert: Massachusetts Amends Regulations to Specifically Exclude “Passive Debt Buyers”

On September 12, 2025, the Massachusetts Division of Banks announced final amendments to its regulations regarding the conduct of debt collectors, student loan servicers, and third party loan servicers.  The amendments also address aspects of licensing and registration procedures.  The amendments became effective September 26, 2025.

Notably, the amendments reflect previous regulatory guidance that […]

2025-10-07T13:33:25-07:00October 7, 2025|Member Alerts|

Member Alert: RMAI Award Nominations Are Now Open Through December 1, 2025 Awards Will Be Presented at the 2026 RMAI Annual Conference

Nominate an Industry Leader for the Bud Reitzel Award

Considered one of the industry’s founding fathers and a mentor to many, Bud Reitzel brought integrity, innovation, and passion to the field he helped shape. The values he instilled at Asset Acceptance and impressed upon all who worked with him continue to guide thousands of professionals, whether […]

2025-10-06T07:06:27-07:00October 6, 2025|Member Alerts|

Viral debt advice on social media: Separating fact from fiction

By: Keshonda Walker, Director of Compliance, InvestiNet

Social media has become a primary source of information (including misinformation and disinformation) for millions of people. In recent years, a trend has emerged of viral videos encouraging consumers to avoid paying debts in collection. These videos are often created by financial influencers or small business owners looking to […]

2025-10-06T10:30:01-07:00October 3, 2025|RMAI Blog|

Member Alert: RMAI Board Approves Bylaw Amendments — Voting Closes October 16, 2025

The RMAI Board of Directors has approved changes to the Bylaws of the Receivables Management Association International which pursuant to Section 9.1 of said bylaws requires the approval of the membership. The proposed amendments can be viewed here.

Voting Process
The ballot can be found here. Certified member companies in good standing […]

2025-10-03T08:01:06-07:00October 3, 2025|Member Alerts|

October is Cybersecurity Month!

By Michael Kane, J.J Marshall & Associates

Cybersecurity is a shared responsibility of all users and departments across your organization.  Everyone has an obligation to do their part to safeguard company, client, and consumer information.  A single incident can, at worst, bring down a company, and at the very least will require the time and effort, […]

2025-09-22T08:25:33-07:00September 22, 2025|RMAI Blog|
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