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So far Aurora Sain has created 778 blog entries.

Member Alert: Oregon Enacts Comprehensive Consumer Data Privacy Act with “Information-Only” GLBA Exemption

On July 18, 2023, Governor Tina Kotek signed into law Senate Bill 619, making Oregon the eleventh state to enact a comprehensive consumer data privacy law, following California, Virginia, Colorado, Utah, Connecticut,  Iowa, Indiana, Tennessee, Montana, and Texas. The Act will go into effect July 1, 2024.

Applicability

The Act applies to any person that conducts […]

2023-07-24T08:18:11-07:00July 21, 2023|Member Alerts|

RMAI Exposes YouTube Videos Inciting BBB and Other Complaints

July 20, 2023: RMAI recently acted in response to reports from many RMAI members that they have noticed an unexplained exponential rise in complaints filed with the Better Business Bureau (BBB) against their companies. Upon investigation, RMAI identified that this rise in BBB complaints coincided with the release of two YouTube videos informing consumers how […]

2023-07-20T14:04:33-07:00July 20, 2023|RMAI Press Releases|

Vertican Technologies Announces Corporate Rebranding and Newly Designed Website Coming Soon

Fairfield, NJ – Vertican Technologies, a global leader in the legal collections software industry, is excited to announce its corporate rebranding and the launch of its newly designed website, set to go live in the coming months.

As part of the rebranding initiative, Vertican has revamped its product logos to streamline their look and create […]

2024-10-15T13:40:32-07:00July 12, 2023|Member News|

Zenarate AI Coach Transforms How Agents Learn and Perform Through Natural Language AI Simulation Training

Company raises $15M; leads movement from passive training to natural language AI Simulation Training to develop confident and prepared customer service and sales agents who deliver superior empathetic experiences and performance

Palo Alto, CA. and Denver, CO—June 27, 2023—Zenarate, the leading natural language AI Simulation Training solution for customer and prospect-facing agents, today […]

2023-06-27T09:46:40-07:00June 27, 2023|Member News|

ConServe Cares Program Supports Willow Domestic Violence Center

Rochester, N.Y. — Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its May ConServe Cares proceeds to the Willow Domestic Violence Center.  The ConServe team is dedicated to supporting various local non-profit organizations that aim to make a positive impact. Their employees’ kindness and generosity have touched countless […]

2023-06-22T10:30:21-07:00June 22, 2023|Member Community Involvement|

Why Can’t Courts Agree to the Definition of Debt Collector Under the Fair Debt Collection Practices Act?

By Jeffrey A. Schreiber and Vincent P. Reed

After 46 years since “debt collector” was defined in the federal Fair Debt Collection Practices Act, 15 U.S.C. 1692-1692p (“the Act”), why do courts still disagree with its meaning?  The Act was enacted prior to the consumer debt buyer industry matured.  Consequently, the legislative […]

2023-11-13T09:22:27-08:00June 21, 2023|RMAI Blog|

Member Alert: Texas Enacts Comprehensive Consumer Data Privacy Law with GLBA Exemptions

On June 18, 2023, Governor Greg Abbott signed into law House Bill 4, the Texas Data Privacy and Security Act.  This makes Texas the tenth state to enact a comprehensive consumer data privacy law, following California, Virginia, Colorado, Utah, Connecticut,  Iowa, Indiana, Tennessee, and Montana.  The Act will go into effect July 1, 2024, […]

2023-06-20T13:35:58-07:00June 20, 2023|Member Alerts|

Markoff Law Makes Contribution to Great Strides Cystic Fibrosis Foundation

CHICAGO, IL – Markoff Law LLC, a Chicago based firm with over 40 years of experience in creditors’ rights and collection law, is proud to announce its recent donation to the Great Strides Cystic Fibrosis Foundation.

Steven Markoff, Managing Partner at Markoff Law, expressed his thoughts on the firm’s donation. “At Markoff Law, our […]

2023-06-19T13:07:40-07:00June 19, 2023|Member Community Involvement|
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