Due to high delinquencies and charge-offs, creditors and collection agencies need help with the high cost of human resources, as well as issues of agent attrition, training, hiring, and staffing costs.
To address these challenges, the […]
On May 9, Governor Moore signed into law the Maryland Online Data Privacy Act of 2024 (House Bill 567/Senate Bill 541), making Maryland the seventeenth state to enact a comprehensive consumer data privacy law following California, Virginia, Colorado, Utah, Connecticut, Iowa, Indiana, Tennessee, Montana, Texas, Oregon, Delaware, New Jersey, New Hampshire, Kentucky, and […]
We are excited to announce a significant milestone in the journey of Universal Fidelity LP! We are proud to announce the 100% ownership of Universal Fidelity LP by CEO Jessica Hearn. Universal Fidelity started providing national collection services in 1991 and Jessica began her career in the account receivable industry in 1996 at the company. […]
RMAI is pleased to welcome Mike Becker as RMAI’s new Executive Director, who officially began the role on May 1, 2024. Mike has extensive experience as a trade association Executive Director, and years of experience in political affairs and legislative advocacy work in Washington, D.C. RMAI welcomes Mike to the next chapter of […]
The Nebraska Data Privacy Act, LB 1074, was signed into law on April 17, 2024. This makes Nebraska the sixteenth state to enact a comprehensive consumer data privacy law following California, Virginia, Colorado, Utah, Connecticut, Iowa, Indiana, Tennessee, Montana, Texas, Oregon, Delaware, New Jersey, New Hampshire, and Kentucky. The law will go into effect […]
Board Strategic Retreat Update
The RMAI Board of Directors gathered for a few days in March to take a deep dive into issues facing the industry, the credit ecosystem, market trends, market participants and more. All this sets the table for strategic discussions on how […]
RMAI had a wonderful event kicking-off the year in Las Vegas last week – we loved seeing more than 1,450 attendees and 53 sponsors at our 2024 Annual Conference! We held 25 education sessions and 21 networking events, including our Tailgate Party Wednesday night. […]