Member Alerts

RMAI extends its thoughts of support to all of those affected by Hurricane Zeta. RMAI recommends all members temporarily suspend collection calls and communications to consumers in the portions of the states of Louisiana and Mississippi directly affected by the hurricane.

The State of Louisiana issued a State of Emergency for Hurricane Zeta 144 JBE 2020 which extends from […]

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RMAI extends its thoughts of support to all of those affected by Hurricane Delta. RMAI recommends all members temporarily suspend collection calls and communications to consumers in the portions of the states of Louisiana and Mississippi directly affected by the hurricane. Further, the State of Louisiana issued a State of Emergency for Hurricane Delta 133 JBE 2020 which […]

On Monday September 29, 2020, the Federal Trade Commission (FTC) along with state and federal law enforcement partners announced a nationwide law enforcement and outreach initiative to protect consumers from phantom debt collection and abusive and threatening debt collection practices. The initiative, called Operation Corrupt Collector, includes five FTC law enforcement actions, including two newly […]

Background: Earlier this spring, New York City’s Department of Consumer Affairs (DCA or Department) adopted amendments related to how debt collectors must interact with Limited English Proficiency (LEP) consumers when collecting a debt. The amended rules, which were originally slated for a June 27, 2020, effective date, included a number of new requirements impacting letters; […]

CONTENTS

• Federal Updates: Protections for Renters, Special Issue Brief on Consumer Credit
• Support the RMAI Legislative Fund
• RMAI COVID-19 Resources

COVID Updates – Federal

Protections for Renters

In response to the COVID-19 pandemic, Congress passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act. Among other protections, the CARES Act provided tenants in federally subsidized or federally […]

Governor Newsom has signed into law three legislative bills which will have a significant impact on any business within the receivables industry that engages with California consumers, regardless if the base of operations for the business is outside of California. The three new laws establish: (1) licensing for debt collectors; (2) the creation of the […]

On September 18, 2020, the State of Nevada Department of Business and Industry Financial Institutions Division (DBID) informed RMAI the state of Nevada’s temporary work from home licensing exemption had been extended through December 31, 2020.

Members will recall, in response to the State of Emergency declared by the Governor of Nevada on March 12, 2020, […]

RMAI extends its thoughts of support to all of those affected by the western wildfires, Iowa derecho (windstorm) and Hurricane Sally. RMAI recommends all members temporarily suspend collection calls and communications to consumers in the portions of the following states directly affected by the emergencies:

• Alabama
• California
• Colorado
• Florida
• Iowa
• Louisiana
• Mississippi
• Montana
• Oregon
• Utah
• Washington
• Wyoming

The RMAI Receivables […]