*Sponsored Post by TransUnion*
Get a first look at the trends, challenges and opportunities reshaping the third-party collections industry. We invite you to download the annual survey — Charting the Course and Steering Toward Success — conducted by TransUnion and the Aite-Novarica Group.
Some standout takeaways include:
By Sourabh Gupta
*Sponsored Blog Post* Confronted with growing challenges, financial institutions across the U.S. are gearing up for an era of rapid digital transformation and AI-led automation, aiming to boost productivity, efficiency, and security. Debt collection agencies are among the companies looking for solutions that can help them transform, and 2023 will […]
From journalism to social media, Communications & Administrative Coordinator, Aurora Sain likes to stay connected.
Communications & Administrative Coordinator Aurora Sain.
As the newest employee of RMAI, Aurora started in July 2022 and dove headfirst into everything receivables management.
Her main responsibility is developing, scheduling, posting, and interacting […]
By Michael Magarrell
Time is a valuable resource, especially in a production business. Resources spent dialing, answering, negotiating, and closing payments have measurable value. Resources spent dialing outdated numbers, speaking with wrong party contacts, and buying/using outdated data are measurable expenses.
When determining who to contact first in a dialing strategy, many […]
Even without working 5 days a week, Communications Manager Cheryl Nelson is an essential part of RMAI.
In her role she is responsible for all of the graphic design needs of the company including branding for events, digital and print publications, and advertising. She was also responsible for the website and social media before someone […]
From the medical field to accounting, Administrative Coordinator & Bookkeeper Laura Scheiber has finally found what she was looking for at RMAI.
Laura spent six years as a medical technician in the Air Force Reserve before her military contract ended and she went into banking.
She had experience working […]
By Joe Wilde
In the past year, consumers have seen their incomes lag the aggressive price growth. Because of this imbalance, they have used up most of their savings and are in the process of maxing out their credit cards to make ends meet. On top of everything else, the growing threat of a […]
For the last 11 years, RMAI has seen firsthand how General Counsel David Reid’s determination and desire to succeed has benefited the receivables management industry.
After growing up in Upstate New York, David went to Canisius College to major in history and political science before going to Albany Law School.
He said that because his favorite […]
RMAI’s Director of Certification and Education, Shannon Parod.
If you have been an RMAI member at any point during the last eight years, you have most likely interacted with Director of Certification and Education, Shannon Parod. In addition to being a friendly face for staff and […]
By Simone Somekh
The U.S. economy has been shrinking; many experts have pointed out that technically we have already entered a recession, as the economy has now contracted for two consecutive quarters. Fears of a recession have dominated most sectors of […]