RMAI Blog

Employee Spotlight: Like, Follow & Get Connected With Aurora

From journalism to social media, Communications & Administrative Coordinator, Aurora Sain likes to stay connected.

Communications & Administrative Coordinator Aurora Sain.

As the newest employee of RMAI, Aurora started in July 2022 and dove headfirst into everything receivables management.

Her main responsibility is developing, scheduling, posting, and interacting […]

2023-10-23T08:33:18-07:00January 25, 2023|RMAI Blog|

Using Scoring to Increase Effectiveness and Reduce Compliance Risk

By Michael Magarrell

Time is a valuable resource, especially in a production business. Resources spent dialing, answering, negotiating, and closing payments have measurable value. Resources spent dialing outdated numbers, speaking with wrong party contacts, and buying/using outdated data are measurable expenses. 

When determining who to contact first in a dialing strategy, many […]

2023-10-23T08:17:55-07:00January 18, 2023|RMAI Blog|

Employee Spotlight: Designs with Cheryl

Even without working 5 days a week, Communications Manager Cheryl Nelson is an essential part of RMAI.

In her role she is responsible for all of the graphic design needs of the company including branding for events, digital and print publications, and advertising. She was also responsible for the website and social media before someone […]

2023-10-23T08:16:00-07:00December 27, 2022|RMAI Blog|

Employee Spotlight: Counting on Laura

From the medical field to accounting, Administrative Coordinator & Bookkeeper Laura Scheiber has finally found what she was looking for at RMAI.

Laura spent six years as a medical technician in the Air Force Reserve before her military contract ended and she went into banking.

She had experience working […]

2023-10-23T08:21:51-07:00November 21, 2022|RMAI Blog|

Employee Spotlight: David’s State of Affairs

For the last 11 years, RMAI has seen firsthand how General Counsel David Reid’s determination and desire to succeed has benefited the receivables management industry.

After growing up in Upstate New York, David went to Canisius College to major in history and political science before going to Albany Law School.

He said that because his favorite […]

2023-10-23T08:35:56-07:00October 20, 2022|RMAI Blog|

The Team Behind the Executive Summit

Sylvia Done, Event and Sales Development Manager

The key to making an event like the Executive Summit successful is teamwork and collaboration.

The RMAI staff works closely with committee members to create all the details and then Event and Sales Development Manager Sylvia Done implements the committees’ visions.

“It is a team effort, we are a […]

2023-11-13T13:28:44-08:00August 15, 2022|RMAI Blog|
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