REGULAR MONTHLY WEBINARS – LIVE
Members receive one (1) registration per company, per month at no cost. ***Additional attendees from the member company will pay the regular member rate.
REGULAR MONTHLY WEBINARS – RECORDED
Members receive unlimited registrations for recordedregular monthly webinars.
Please note: Introductory Survey Course on Receivables Management, Ethics as the Cornerstone of a Compliance Management System and/or any “non monthly” webinars may be charged at member pricing.
CCO Series: Reaching Consumers/Persons by Telephone Under the CFPB’s New FDCPA Rule
December 3, 2020
30 Minutes with Q&A
1 Hour | 1 Credit
In the first 30-minute webinar of the series, the course presenters will review in detail the provisions of the CFPB’s Final FDCPA Rule about (1) telephone contact frequency limitations, (2) limitations on attempts to call, and (3) leaving voicemails. Additionally, the presenters will discuss the “limited content message,” when it may be used, whether it is an attempt to communicate, and the new Rule’s interpretation that the limited content message is not a “communication” under the FDCPA. Presenters will also discuss the CFPB’s rationale behind the Rule’s call frequency limitations, as well as the “rebuttable presumption” of compliance with the limitations. Following the presentation, the presenters will take questions.
The CCO series is designed for chief compliance officers, but open to all other industry professionals. Watch for the next webinar in the series on Thursday, December 10, on the topic of Emails & Safe Harbor.
This presentation focuses on the most common procedural and substantive defenses that can lead to a creditor’s failure to prove its debt at trial.
From their expert viewpoint, the presenters impart practical tips and strategies for avoiding pitfalls in pursuing debt collection lawsuits. These experienced creditor rights attorneys have a combined 60 plus years’ experience in successfully representing creditors.
Benefit from a step-by-step analysis of preparing a claim for suit, the examination of documentation supporting the claim, and effective communications in preparation for trial.