2022 RMAI Webinars


REGULAR MONTHLY WEBINARS – LIVE & RECORDED
Members receive unlimited registrations for LIVE and RECORDED regular monthly webinars.

Please note: Introductory Survey Course on Receivables Management, Ethics as the Cornerstone of a Compliance Management System and/or any “non-monthly” webinars may be charged at member pricing.

Trending in 2022: Bankruptcy Litigation


August 30, 2022
1 hour | 1 credit

Please join us for a bankruptcy webinar on current trends in bankruptcy litigation. Our panel, which will include a United States Bankruptcy Court Judge, a Chapter 13 Trustee, and other members of the industry, will provide an update on the latest bankruptcy filing statistics and projections. The Panel will also discuss the status of proof of claim litigation and the request for attorney fees.  The fallout from the Supreme Court’s ruling in City of Chicago v. Fulton and the subsequent Circuit and Bankruptcy Court rulings that could affect the assets of the estate will be addressed. In addition, a discussion on how the remote hearing process helps or hurt the recovery of assets and the administration in bankruptcy cases.

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Class Info

Chief Compliance Officer Webinar Series


May – November 2022

Exclusive Series Sponsor:

RMAI’s 2022 Chief Compliance Officer Webinar Series focuses on recent updates and changes in the compliance world since the implementation of Regulation F. While this series is designed for chief compliance officers, the content is beneficial for anyone working in or wanting to learn more about these topic areas. This series consists of six (6) webinars beginning in May and ending in November.

You have the option to purchase all six (6) webinars as a package or purchase the webinars individually.

*You will receive the recorded version of the webinar for any that were missed.

Price: $299 member rate/ $450 non-member rate

Register for The CCO Series

Held on May 26th: Reporting for Duty: The Ins and Outs of Credit Reporting Post Reg F (recording available)

Held on June 23rd: The Nuts and Bolts of the Model Validation Notice since Reg F (recording available)

Held on July 26th: Compliance Considerations for Collection Communications in 2022 (recording available)

Vendor Oversight Post-Reg F

September 15, 2022
1 hour | 1 credit

This CCO webinar will cover the necessary oversight obligations set forth by the CFPB over our Service Providers, focusing on the post-Reg F additional requirements you should have in place.

We will discuss:

  • What updates should be in your audit & oversight program to ensure Service Provider compliance with Reg F
  • What updates should be in your internal controls & monitoring programs post Reg F
  • Best practices for onboarding Service Providers & annual compliance auditing
  • Updates on Service Provider’s policies, procedures, training materials, and potentially even Service Provider contracts
  • Best practices on how to manage Service Provider auditing, testing, and remediation issues

Price: $64 member rate / $94 non-member rate

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Text Messaging: One of the Most Effective Communication Channels

October 13, 2022
1 hour | 1 credit

This webinar will focus on how agencies make the transition to utilize electronic communication channels for consumer communication in regard to debt collection activities.  Members will hear how one agency reviewed: (1) risk, (2) consumer communication preferences, (3) system challenges, (4) compliance challenges, and (5) financial challenges and rewards and ultimately deployed an electronic communication process that was right for their business.  The webinar will also review what we have learned as an industry over the past few years with omni-channel communication processes and how we can continue to refine and become more effective and efficient.

Price: $64 member rate / $94 non-member rate

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Payments and Processing in the Wake of Reg F

November 1, 2022
1 hour | 1 credit

Keeping up with the compliance requirements associated with electronic payments, card processing, and ACH payments is very challenging. Consumers are demanding the convenience of self-service and the ability to access their accounts 24/7. But many agencies and debt buyers are struggling to keep up. As a compliance officer, you need to know how to implement a variety of payment types, each of which trigger unique compliance requirements, and the ways Regulation F impacts the payment processes you offer consumers.

Price: $64 member rate / $94 non-member rate

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Class Info