30 minutes with 30 minutes of Q&A |1 Credit
In the first 30-minute webinar of the series, the course presenters will review in detail the provisions of the CFPB’s Final FDCPA Rule about (1) telephone contact frequency limitations, (2) limitations on attempts to call and (3) leaving voicemails. Additionally, the presenters will discuss the “limited content message,” when it may be used, whether it is an attempt to communicate, and the new Rule’s interpretation that the limited content message is not a “communication” under the FDCPA. Presenters will also discuss the CFPB’s rationale behind the Rule’s call frequency limitations, as well as the “rebuttable presumption” of compliance with the limitations. Following the presentation, the presenters will take questions.
The CCO series is designed for chief compliance officers, but open to all other industry professionals.
Recorded on December 3, 2020, this webinar is approximately 1 hour.