We moved our date! Out of concern for the health and safety of our guests and to enable more people to attend in person, RMAI has taken the unprecedented action and is moving the date of our Annual Conference from the second week of February to April 12-15, 2021. With COVID-19 cases expected to continue rising over the winter and new lock-downs and travel restrictions anticipated, this new date is in the best interest of both the safety and the business interests of our attendees. With vaccines on the horizon, we believe an April date will enable us to provide you with the best possible conference experience that many more of you will be comfortable with and able to attend in person.

We are still offering a hybrid conference experience for those who prefer to attend virtually in April. We are also working closely with the Aria to ensure we follow all necessary health and safety precautions and social distancing protocols for our in-person guests. April weather should be even better for our Taco Tuesday on the Terrace event, and our Cabana Crawl out by the pool!

The education program includes four pre-conference webinars plus two and a half days of presentations at the Aria (and transmitted via livestream). Click on Agenda above for day-by-day details.

Please explore our Annual Conference web page for more information, and check back for updates. Thank you for your ongoing support of RMAI. We look forward to seeing you, in-person or virtually, at our 2021 Annual Conference in April.

Registration – Register Onsite for In-Person Attendance – Register Online for Virtual Attendance

Registration is sponsored by

Online advance registration for in-person attendance at the Annual Conference is now closed. Please go to the RMAI Registration desk to register onsite. RMAI Registration is located on the Promenade level of the Aria conference space near the business center.

Registration Hours
Monday, April 11, 2021 – 3:00 to 7:00 PM
Tuesday, April 12, 2021 – 7:00 AM to 6:30 PM
Wednesday, April 13, 2021 – 7:00 AM to 6:30 PM
Thursday, April 14, 2021 – 7:30 AM – 12:00 PM

*Group Rates
Attendees 1 & 2 are at full price
Attendees 3 & 4 are offered a 25% discount
Attendees 5 and more are offered a 50% discount
(Discounted registration is available when booking in the RMAI Aria room block)

Exhibiting/Sponsoring Company Discounts
Additional attendees from exhibiting/sponsoring companies are discounted on a tiered basis. Please contact Sylvia Done at sdone@rmaintl.org.

Attendee Cancellation, Refund and No-Show Policy

  • Registrations may be reassigned to another individual within the organization by logging into the registration portal.
  • Written cancellations received by December 6, 2020, will be processed minus a $50 administration fee.
  • Written cancellations received between December 7, 2020 and February 2, 2021, will be refunded at 50% of the registration fee amount.
  • NO REFUNDS will be made for cancellation requests on or after February 3, 2021.
  • NO REFUNDS will be issued for No-Show attendees, including cancellations due to weather.

COVID-19 Related Cancellations
RMAI and Aria are taking necessary precautions to ensure a safe gathering for those attending the 2021 RMAI Annual Conference in person. RMAI is also offering a virtual attendance experience for those not traveling to Las Vegas. RMAI will reissue Live registration as Virtual registration for written cancellation received on or after February 3, 2021, citing valid federal or state COVID-19 orders preventing travel. RMAI will process full registration refunds if the 2021 Annual Conference is cancelled due to the COVID-19 pandemic.

Please note, we have heard reports of scammers offering to sell our conference attendee list. RMAI does not sell its exhibitor or attendee lists, and no third-party is authorized to distribute or sell any lists related to our events. Any claims of this sort are fraudulent. If you receive a message making this kind of claim, do not engage and delete the message.

What’s Included in My Registration?

In-Person Virtual
On-Site Education X
Livestreamed Education X X
Pre-Conference Webinars X X
On-Site Tradeshow X
Virtual Tradeshow X X
On-Site Networking X
Virtual Networking X X


Sponsor Opportunities

Advance Promotion Sponsorship
Item Member* Non-Member**
Registration Confirmation Page (two available) $7,000 $9,100 SOLD
Conference Registration Portal (two available) $4,500 $5,850 SOLD
Member E-Blast (six available) $1,500 $1,950
On-Site Conference Sponsorship
Item Member* Non-Member**
Attendee Badge Holder $4,500 $5,850 SOLD
Attendee Bag*** $10,000 SOLD
Attendee Bag Insert (sponsor provided item) $1,200 $1,560
Attendee Bag Station $5,000 $6,500 SOLD
Attendee Pen*** $3,500 $4,550 SOLD
Cabana Crawl (eight available) contact for pricing beginning at $4,000 $5,200 SOLD
Charging Station $3,000 $3,900
Conference Lanyards $7,500 $9,750 SOLD
Double Sided 3′ x 8′ Display Board w/floorstand $2,000 $2,600
Education Session $1,500 $1,950
First Time – New Member VIRTUAL Networking
(pre-conference )
$5000 Not Available SOLD
General Session Chair drop (sponsor provided item) $1,200 $1,560 Not Available in 2021
Hot Cup/Cold Cup Sponsor $5,000 $6,500 SOLD
In-room Delivery (plus cost of item/hotel delivery fee)*** $2,500 $3,250
Keynote Session Sponsor $7,500 $9,750 SOLD
Pocket Guide $7,500 $9,750
Private/Semi Private Meeting or Reception Rooms (multiple available) $500+ $650+
Registration Desk Sponsor $7,000 $9,100 SOLD
Technology Sponsor $7,500 $9,750 SOLD
Thursday AM Break $3,000 $3,900
Thursday Breakfast $4,000 $5,200 SOLD
Tuesday AM Break $3,500 $4,550
Tuesday Breakfast $4,000 $5,200 SOLD
Tuesday Evening Reception (two available) $10,000 $13,000
Tuesday Luncheon $3,000 $3,900 SOLD
Tuesday PM Coffee Bar $5,000 $6,500
Wednesday AM Break $3,500 $4,550
Wednesday Breakfast $4,000 $5,200 SOLD
Wednesday Evening Reception (two available) $8,500 $11,050
Wednesday Luncheon $5,000 $6,500
Wednesday PM Break $3,500 $4,550
WIFI Sponsor $8,500 $9,500 SOLD

Benefits of sponsorship include attendee listings* (3 pre-event, 1 post-event) including contact information, logo on the entranceway, recognition at General Session and event website, listing on pocket guide sponsor page, sponsor ribbons on name badges.

*Member and non-member spend must meet minimum thresholds to qualify for attendee listings. (Member – $3,000, Non-member – $5,000).

Tiered Sponsor Pricing

Attendees 1 & 2 are at full price
Attendees 3 & 4 are offered a 25% discount
Attendees 5 or more are offered a 50% discount
(Discounted registration is available when booking in the RMAI ARIA room block.)

Current Sponsors





Hotel & Travel

The 2021 Annual Conference will be held at the Aria Resort & Casino in Las Vegas.


Group Rates (plus applicable taxes and $32 daily reduced resort fee):

Saturday 4/10 – $199
Sunday 4/11 – $128
Monday 4/12 – $128
Tuesday 4/13 – $128
Wednesday 4/14 – $128
Thursday 4/15 – $128

Group rates are single/double and include WiFi access (over nights of stay). This is a tremendous value/savings to attendees booking a room through the RMAI/Aria Conference Portal.

Please use the link to book or call the hotel directly at 702-590-7757 and mention the group “Receivables Management Association International.” The cut-off date for the RMAI room block is March 12,2021.

Please note, RMAI does NOT work with outside vendors to book rooms at the Aria. You should NEVER be contacted by anyone representing themselves as working on our behalf. The only notifications you receive will come as email reminders from an RMAI staff member. These calls are considered “Rooming Pirates” and have the potential to be scammers.

Need Help?

RMAI’s travel agent, Jeff Kramer, is available to assist you with your travel. Call (800) 282-6557 or email jeffkramer@primary.net.

We know these are unusual times – watch this video for information on how the Aria is working to ensure your safety.

Join Us for Golf at Bear’s Best Las Vegas

Sponsored by Crown Asset Management

We’re bringing back this popular opportunity from last year’s conference and offering a day of golfing with your peers. Join us at beautiful Bear’s Best Las Vegas.

Date: Monday, April 12, 2021

Time: 10:00 am Shotgun Start

Cost: $200