RMAI works tirelessly to influence public policies that promote responsible consumer protection and sound business practices. We serve as the voice of the debt buying industry, representing members before federal and state legislatures and agencies and in the courts. Here are some photos from 2023’s advocacy efforts. […]
RMAI’s Receivables Management Certification Program offers professional designations to businesses and individuals operating and employed within the receivables industry. RMAI launched the Certification Program in 2013 with a stated mission to “provide enhanced consumer protections through rigorous and uniform industry standards of best practice.” As described in the following Q&A, certified businesses enjoy benefits including […]
By Jeffrey A. Schreiber and Vincent P. Reed
After 46 years since “debt collector” was defined in the federal Fair Debt Collection Practices Act, 15 U.S.C. 1692-1692p (“the Act”), why do courts still disagree with its meaning? The Act was enacted prior to the consumer debt buyer industry matured. Consequently, the legislative […]
By Chad Probst
The collapse of the Silicon Valley Bank (SVB) in March 2023 signaled an uncertain outlook for the U.S. economy and emphasized the need for businesses to consider several aspects of their payment processing approach while taking into account an ever-changing regulatory environment.
In this article, we explore the benefits of using […]
For over eight years, Event & Sales Development Manager Sylvia Done has been working hard to give RMAI members experiences they will remember.
Event & Sales Development Manager, Sylvia Done.
In addition to overseeing the planning process for all RMAI events like Annual Conference, Executive Summit, and […]
Working at an association is different from any other job, but it is something that Deputy Director Penny Cunha has loved her whole working life.
Careers in associations require teamwork and flexibility, being able to work with all types of people, a willingness to learn and to help […]