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Individual Certification (CRCP)

Individual Certification (CRCP)2024-12-12T14:29:41-08:00

Certified Receivables Compliance Professional (CRCP)
~Individual Certification~

What is Individual Certification?

The Certified Receivables Compliance Professional (CRCP) designation is required for each certified business’s Chief Compliance Officer and a voluntary designation for others within the receivables industry.

  • Certification is granted to those individuals who complete industry-relevant continuing education on approved subject matter from RMAI and/or one of its Authorized Education Providers (listed below) and pass a criminal background screening conducted by the RMAI.
  • Education must come from live classroom settings or webinars.
  • Maintain the CRCP designation every two years to demonstrate to your employer, a future employer, or industry participants that you are committed to staying abreast of recent statutory and regulatory changes and are someone who takes compliance seriously.
  • CRCP for Chief Compliance Officer of a Certified Receivables Business (CRB) or Certified Receivables Vendor (CRV)
    • If seeking company certification, it is a requirement that at least one (1) individual obtain the CRCP designation to fulfill the Chief Compliance Officer duties outlined in the certification program (Standard A13 for CRB & Standard 101 for CRV).
    • If replacing a current Chief Compliance Officer of a Certified Company, it is a requirement that the replacement is already CRCP certified or, if not, obtains their CRCP designation within six (6) months of taking on the Chief Compliance Officer role (Article 5.5a of the Governance Document)

» Click here to find a certified individual. 

Educational Requirements

Initial Certification Requirements

  • 24 education credits must be completed prior to submitting your initial application (2-year look-back period)
    • If you are the Chief Compliance Officer of an existing Certified Receivables Business (CRB) or Certified Receivables Vendor (CRV) you must earn a minimum of 12 credits from in-person attendance.
    • For all other employees of a CRB/CRV or anyone from a non-certified business, all education can be taken online.
  • Of the 24 education credits required:
    • 4 education credits must come from the Introductory Survey Course on Receivables Management.
      • Offered live at RMAI’s Annual Conference, as pre-recorded webinar, or we have a bundle with all 3 required courses.
    • 2 credits must come from Qualified Ethics courses.
      • Offered at RMAI’s Annual Conference or as a pre-recorded webinar, or we have a bundle with all 3 required courses.
    • 1 credit must come from identifying and avoiding discriminatory collection practices.
      • Offered as a pre-recorded webinar from November 12, 2024, Avoiding Discriminatory Collection Practices Including When Using Digital Technology and AI is available.
      • A general course on diversity, equity, and inclusion will also satisfy this requirement.
      • Offered live at RMAI’s Annual Conference, Executive Summit, or as a pre-recorded webinar , or we have a bundle with all 3 required courses.
  • Remaining credits can be chosen at your discretion from RMAI online webinars or RMAI Authorized Education Providers.
    • For education not from RMAI or an RMAI Authorized Education Provider, please complete our Blank Education Credit Form and submit it for review by a staff person.
  • Complete the application and submit it with proof of completion of credits.

Pricing:
$250 + $100 Administration Fee (members)
$350 + $100 Administration Fee (non-members)

Renewal Certification Requirements

  • 24 education credits must be completed prior to submitting your renewal application.
    • If you are the Chief Compliance Officer of an existing Certified Receivables Business (CRB) or Certified Receivables Vendor (CRV) you must earn a minimum of 12 credits from in-person attendance.
    • For all other employees of a CRB/CRV or anyone from a non-certified business, all education can be taken online.
  • Of the 24 education credits required:
    • 2 credits must come from Qualified Ethics courses.
      • Offered at RMAI’s Annual Conference or as a pre-recorded webinar.
    • 1 credit must come from identifying and avoiding discriminatory collection practices
      • Offered as a pre-recorded webinar from November 12, 2024, Avoiding Discriminatory Collection Practices Including When Using Digital Technology and AI is available
      • A general course on diversity, equity, and inclusion will also satisfy this requirement
      • Offered live at RMAI’s Annual Conference, Executive Summit, or as a pre-recorded webinar.
  • Remaining credits can be chosen at your discretion from RMAI online webinars or RMAI Authorized Education Providers.
    • For education not from RMAI or an RMAI Authorized Education Provider, please complete our Blank Education Credit Form and submit it for review by a staff person.
  • Complete the application and submit it with proof of completion of credits.

Pricing:
$250 (members)
$350 (non-members)

Authorized Education Providers

RMAI seeks qualified companies, schools, and associations who wish to be an Authorized Provider of Continuing Education Credits for the Receivables Management Certification Program.

Click here to download the application.

The following RMAI-Authorized Education Providers may grant continuing education credits for completion of in-person, live webinar, and online courses:

∗ RMAI may consider coursework taken by a non-authorized provider in limited circumstances. A form to seek approval of credits received from a non-authorized provider can be obtained by clicking here. 

Contact Information

If you have a question or need further guidance on RMAI’s Receivables Management Certification Program, please contact RMAI at (916) 482-2462 or by email at [email protected].

Frequently Asked Questions

Answers to the most frequent questions we receive about our industry, our organization and the members we represent.

What is the RMAI Resource Library?2024-09-18T10:20:51-07:00

The RMAI Resource Library is your one-stop shop for knowledge and information featuring the following subject areas:

  • RMAI Information & Opportunities – RMAI Ad Kit, Contributor Guidelines, Maximizing Your Membership, DEI Baseline Recommendations, Exhibitor & Sponsor Prospectus, Annual Reports and more.
  • Certification Resources – Program Overview, Governance Document, Certified Business Directory, Certified Individual Directory, Education Credit Form, Authorized Audit Providers, Business Certification Application, Individual Certification Application, Vendor Certification Application, Family of Companies Certification Application, Impact of Certification on Litigation, and Impact of Certification on Litigation Infographic.
  • White Papers & Resources – Bankruptcy Paper, Fintech Primer Paper, Debt Buying Industry Paper, Guide to Receivables Management Industry, and Out of Statute Debt Report
  • Compliance Resources — State Licensing, Amicus Briefs, Request Amicus Brief, and Legal Decisions
  • Membership Resources – Membership Information, Membership Application, and Additional Membership Representative Form

New items are added as they become available. To let us know your suggestions, contact Aurora Sain.

What is the RMAI Receivables Management Certification Program?2023-12-13T12:43:46-08:00

RMAI’s Receivables Management Certification Program offers professional designations to businesses and individuals operating and employed within the accounts receivables industry. RMAI launched the Certification Program in 2013 with a stated mission to “provide enhanced consumer protections through rigorous and uniform industry standards of best practice.” Often cited as the “gold standard” due to requirements that go above and beyond what is required by law, the program certifies debt buyers, collection agencies, law firms, brokers, and vendors. For more information, click here.

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