Public News

News articles and press releases available to the general public.

Zenarate AI Coach Transforms How Agents Learn and Perform Through Natural Language AI Simulation Training

Company raises $15M; leads movement from passive training to natural language AI Simulation Training to develop confident and prepared customer service and sales agents who deliver superior empathetic experiences and performance

Palo Alto, CA. and Denver, CO—June 27, 2023—Zenarate, the leading natural language AI Simulation Training solution for customer and prospect-facing agents, today […]

2023-06-27T09:46:40-07:00June 27, 2023|Member News|

ConServe Cares Program Supports Willow Domestic Violence Center

Rochester, N.Y. — Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its May ConServe Cares proceeds to the Willow Domestic Violence Center.  The ConServe team is dedicated to supporting various local non-profit organizations that aim to make a positive impact. Their employees’ kindness and generosity have touched countless […]

2023-06-22T10:30:21-07:00June 22, 2023|Member Community Involvement|

Why Can’t Courts Agree to the Definition of Debt Collector Under the Fair Debt Collection Practices Act?

By Jeffrey A. Schreiber and Vincent P. Reed

After 46 years since “debt collector” was defined in the federal Fair Debt Collection Practices Act, 15 U.S.C. 1692-1692p (“the Act”), why do courts still disagree with its meaning?  The Act was enacted prior to the consumer debt buyer industry matured.  Consequently, the legislative […]

2023-11-13T09:22:27-08:00June 21, 2023|RMAI Blog|

Markoff Law Makes Contribution to Great Strides Cystic Fibrosis Foundation

CHICAGO, IL – Markoff Law LLC, a Chicago based firm with over 40 years of experience in creditors’ rights and collection law, is proud to announce its recent donation to the Great Strides Cystic Fibrosis Foundation.

Steven Markoff, Managing Partner at Markoff Law, expressed his thoughts on the firm’s donation. “At Markoff Law, our […]

2023-06-19T13:07:40-07:00June 19, 2023|Member Community Involvement|

Harvest Strategy Group Supports Community with Generous Donation to Heart & Hand’s “I Heart Camp” Event

DENVER, CO. – Harvest Strategy Group, a leader in nationwide recovery management services, has proudly announced its substantial contribution to the recently concluded “I Heart Camp” event by Heart & Hand Center. This generous donation reflects Harvest’s unwavering commitment to empowering local communities and driving positive social impact.

The “I Heart Camp” event, which […]

2023-06-19T13:04:00-07:00June 19, 2023|Member Community Involvement|

PRA Group Earns Two Silver Stevie Awards for Achievements in Diversity & Inclusion and Management

NORFOLK, Va., June 15, 2023 /PRNewswire/ — PRA Group, Inc. (Nasdaq: PRAA), global leader in nonperforming loans, was honored this week with two Silver Stevie® Awards during the 21st Annual American Business Awards®. The company earned recognition in two categories: “Achievement in Diversity & Inclusion” and “Achievement in Management for Financial Services.” The awards ceremony took place at […]

2023-06-19T08:16:42-07:00June 19, 2023|Member News|

American Finance L.L.C Scales Revenue Recovery by Optimizing Collection Processes with Skit.ai’s Conversational Voice AI Platform

Skit.ai’s Conversational Voice AI solution achieves significant milestones in American Finance L.L.C with better collections, efficiency, and scalable support.

New York, NY (May 18, 2023) — Skit.ai, the leading Conversational Voice AI solution provider in the Account Receivable Management (A.R.M) industry, announces a strategic alliance with Delaware based, American Finance L.L.C, a prominent lending […]

2023-05-18T08:34:00-07:00May 18, 2023|Member News|

*Sponsored* Maximizing Your Finances: Optimizing Cash Flow and Mitigating Risk with Multiple Sponsor Banks and Payment Methods

By Chad Probst

The collapse of the Silicon Valley Bank (SVB) in March 2023 signaled an uncertain outlook for the U.S. economy and emphasized the need for businesses to consider several aspects of their payment processing approach while taking into account an ever-changing regulatory environment.

In this article, we explore the benefits of using […]

2023-11-13T09:23:34-08:00May 15, 2023|RMAI Blog|

Garnet Capital Adds Two Industry Veterans to Support Growth

HARRISON, N.Y., May 5, 2023 (Newswire.com) – Garnet Capital Advisors, a leading broker of loan portfolios, is excited to announce the addition of two new professionals to their team: Lauren Falls and Ernesto Diaz. This expansion demonstrates Garnet Capital’s commitment to growth and innovation in an environment where other companies in the sector are facing […]

2023-05-05T08:22:24-07:00May 5, 2023|Member News|
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